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Web Check-in

LEARN MORE ABOUT WEB CHECK-IN


Web Check-in Overview

Web Check-In (WCI) will enable you to reduce lengthy time spent in airport queues. The service is now being offered for revenue passengers:

  • With electronic tickets
  • Travelling on all flights operated by Caribbean Airlines only
  • Travelling in groups of less than 7 passengers
  • Persons who wish to check-in between 4-24 hours before the scheduled departure

Features

You may use the facility to:

  • Check-in
  • Select or change a seat
  • Print check-in confirmation and boarding pass

Restrictions

Web Check-In will not be available for:

  • Travel on interline flights or code-share flights i.e. other Airlines connections or flights
  • Credit card verification. If you paid for your ticket online or via telephone and you still need to complete the verification process
  • Changes and cancellations. If you made arrangements to pay for date or flight changes or any other penalties at the airport
  • Infants (children under the age of 2)
  • Unaccompanied minors (children under age 12 years travelling alone)
  • Special service need passengers e.g. passengers requiring wheelchair assistance or oxygen
  • Standby listing on flights. Check-in must be done at airport

Information Required

Before starting Web Check-In please have the following available:

  • First and Last Names of all passengers. The name must match your reservations record
  • Know whether the flight departs today or tomorrow
  • Reservation Record Locator
  • Passport and any other relevant travel documents
  • If travelling to the U.S. your destination address and your current residence address. Some other ports may require your destination address
  • Your Caribbean Miles or British Airways Executive Club membership number

Using Web Check-in

The process can be either a 4 or 6 point process. Please ensure your printer is in working order to print your check-in confirmation and boarding pass at the end of the process.

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How to Use Web Checkin

Web Checkin is a simple 4 to 6 point process depending on your destination.

Passenger Travelling to the U.S.

  1. Review your itinerary. Select the passenger(s) you wish to check-in. Select their gender.
  2. Passenger Passport Information Enter your Date of Birth, Nationality, Passport Number, Country of Issue and Expiration Date. Nationality and Country of Issue should correspond.
  3. Passenger Residence Address Information (required by U.S. Customs and Border Protection) Enter the address for the country where you currently live.
  4. Passenger Residence Address Information (required by U.S. Customs and Border Protection) Enter the address of where you are staying in the U.S.
  5. Select your seat or change your seat preference.
  6. Print your boarding pass.

All Other Destinations

  1. Review your itinerary. Select the passenger(s) you wish to check-in. Select their gender.
  2. Passenger Passport Information Enter your Date of Birth, Nationality, Passport Number, Country of Issue and Expiration Date. Nationality and Country of Issue should correspond.
  3. Select your seat or change your seat preference.
  4. Print your boarding pass.

Through Check-in limitations are dependant on the various Airport Authorities requirements.

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At the Airport

Consult the table below to confirm whether you are required to proceed to our specially marked Web Check-In Counter at the airport or whether you can proceed directly to the gate.

You are required to check-in 3 hours prior to your flight scheduled departure time to ensure that sufficient time is allowed for the necessary baggage and security checks. Caribbean Airlines check-in counter closes 1 hour prior to the flight scheduled departure time. So please be on time.

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Please note:

If you wish to cancel your Web Check-In or make changes to your flight or seat assignment, you must contact a Caribbean Airlines Agent (via telephone or at the airport). This must be done within sufficient time prior to your flight’s departure or penalties may be applied according to the circumstance.

Your seat maybe reassigned, cancelled or you become ineligible for denied boarding compensation if you fail to arrive at the specified time required for check-in.

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