Web Check-in Guide


Web Check-in Overview
Web Check-In (WCI) will enable you to reduce lengthy time spent in airport queues.
The service is now being offered for revenue passengers:

You may use the facility to:

Web Check-In will not be available for:

Certain Special Service need passengers, e.g. passengers requiring wheelchair assistance or oxygen, will be permitted to use Web Check-In, but:

Information Required
Before starting Web Check-In, please have the following available items:


How to Use Web Check-In
Web Check-In is a simple process regardless of your destination.

Passenger Travelling to the U.S.
Web Check-In is a simple process regardless of your destination.

Passenger Travelling to All Other Destinations


You are required to check-in 3 hours prior to your scheduled departure flight time to ensure that sufficient time is allowed for the necessary baggage and security checks.

Caribbean Airlines check-in counter closes 1 hour prior to the flight scheduled departure time. Failure to present yourself to a Caribbean Airlines representative at the check-in counter or at the boarding gate at least 1 hour prior to departure may result in your seat being cancelled and reassigned to another passenger. We encourage you to be on time.

Please note:
If you wish to cancel your Web Check-In or make changes to your flight or seat assignment, you must contact a Caribbean Airlines Agent (via telephone or at the airport). This must be done within sufficient time prior to your flight’s departure or penalties may be applied according to the circumstance.

Your seat maybe reassigned, cancelled or you become ineligible for denied boarding compensation if you fail to arrive at the specified time required for check-in.

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