SHOPPING PATHS
NON FLEXIBLE ECONOMY SEMI FLEXIBLE ECONOMY FLEXIBLE ECONOMY BUSINESS

Mileage
Accrual

Allowed

Allowed

Allowed

Allowed

Upgrade
with Miles 1
Not Allowed Not Allowed Allowed Allowed
Free Carry-on

1 at 10kg plus
handbag, briefcase or laptop bag

1 at 10kg plus
handbag, briefcase or laptop bag
1 at 10kg plus
handbag, briefcase or laptop bag
1 at 10kg plus
handbag, briefcase or laptop bag
Free Carry-on subject to space (infants < 2 years)
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat

1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
Free Checked Bags
2 at 23kg each for travel to/from North America

1 at 23kg for travel within Caribbean/South America

2 at 23kg for travel to/from UK


2 at 23kg each for travel to/from North America

1 at 23kg for travel within Caribbean/South America

2 at 23kg for travel to/from UK


2 at 23kg each for travel to/from North America

1 at 23kg for travel within Caribbean/South America

2 at 23kg for travel to/from UK


2 at 32kg each for travel to/from North America

2 at 23kg each for travel within Caribbean/South America

3 at 32kg for travel to/from UK

Mobility Aids / Service Dogs for Special Service Needs 2 Complimentary Complimentary Complimentary Complimentary
Overweight, Extra Bag and Overweight Extra Bag 3
Fees Apply Fees Apply Fees Apply Fees Apply
Priority Check-in No No No Yes
Priority Boarding No No No Yes
Food, Beverages
and Entertainment
Complimentary Complimentary Complimentary Complimentary
Free Pillows
and Blankets

Yes

Yes Yes Yes
Free Headset
Yes Yes Yes Yes
Leg Room
(seat pitch)
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
32”- Bombardier Dash 8
31” – ATR 72-600
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
32”- Bombardier Dash 8
31” – ATR 72-600
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
32”- Bombardier Dash 8
31” – ATR 72-600
74” – Boeing 767-300ER
55” – Boeing 737-800
Refundability
Non Refundable Partially Refundable Allowed Allowed
Change Fee 4 Fees Apply
Fees Apply Fees May Apply Fees May Apply
Ticket
Reissue Fee
Fees May Apply Fees May Apply Fees May Apply Fees May Apply
Spelling Correction Fee
USD/CAD 20 USD/CAD 20 USD/CAD 20 USD/CAD 20
Cancellation
Fee 5
Non Refundable Fees Apply Fees May Apply Fees May Apply
Refund
Service Fee 6
USD/CAD 20 USD/CAD 20 USD/CAD 20 USD/CAD 20
Lost Ticket
Fee
UUSD/CAD100 – North America
USD 40/CAD 50 Caribbean / South
America
USD 100/CAD100 – North America
USD 40/CAD 50 Caribbean / South America
USD 100/CAD100 – North America
USD 40/CAD 50 Caribbean / South America
USD 100/CAD 100 – North America
USD 40/CAD 50 Caribbean / South America
Last Minute
Upgrade at Airport7
Maybe eligible for upgrade
to Business
Eligible for upgrade
to Business
Eligible for upgrade
to Business
Not Applicable
 
1. Miles redeposit and expedite fees apply.  Go to Caribbean Miles webpage for details.
2. Where guide dogs are being transported to the United Kingdom, they can only be carried in a nose and paw-proof crate or a container manifested by Cargo and covered by an Air waybill.
3. Fee apply to overweight, extra bag  and overweight extra bag.  Go to Baggage information webpage for these details.
4. Changes may differ according to your booking class; for full details visit our optional fees webpage.
5. Cancellation fee waived for illness or death of passenger family member or companion travelling together on the same reservations.  Waived for illness only applies in the event of certifiable hospitalization.  TICKET HAS NO VALUE UNLESS TICKETED FLIGHTS ARE CANCELLED PRIOR TO TICKETED DEPARTURE TIME. For full details visit our optional fees webpage.
   
6. Refund service fee is applied when no cancellation penalty is charged
   
7. The Last Minute Upgrade at Airport programme offers Economy class customers an opportunity to purchase a Business Class upgrade for a fixed fee at airport check-in only. Other special conditions apply.