SHOPPING PATH

 

ECONOMY NON FLEX

ECONOMY SEMI FLEX

ECONOMY FLEX

BUSINESS NON FLEX

BUSINESS SEMI FLEX

BUSINESS FLEX

Mileage Accrual

Allowed

Allowed

Allowed

Allowed

Allowed

Allowed

Upgrade with Miles 1

Not Allowed

Upgrade May Apply

Allowed

Not Applicable

Not Applicable

Not Applicable

Free Carry- On  (All Passengers)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

1 at 10kg
114cm (L+W+H) plus
1 personal item 91cm (L+W+H)

Carry-On Baggage - Oversized, Heavy and Extra (All Passengers)

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Free Checked Baggage Allowance (Adult/Child)

 

1pc at 23kg / 50lb

 

1pc at 23kg / 50lb

2pcs at 23kg / 50lb

 

3pcs at 23kg / 50lb

 

3pcs at 23kg / 50lb

 

3pcs at 23kg / 50lb

Checked Baggage - 2nd, 3rd and 4th plus Heavy and oversized baggage (All Passengers)

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

 Free Baggage Allowance - (Lap Infants <2 years) subject to space

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat  

Checked Bag – 1pc at 23kg / 50lb

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat

  Checked Bag – 1pc at 23kg / 50lb

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat  

 Checked Bag – 1pc at 23kg / 50lb

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat 

 Checked Bag – 1pc at 23kg / 50lb

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat   

Checked Bag – 1pc at 23kg / 50lb

Carry On - 1 collapsible stroller/push chair or infant carrying basket or infant car seat    

 Checked Bag – 1pc at 23kg / 50lb

Checked Baggage -Tertiary Students

To/from Grenada and North America
1pc at 23kgs / 50lb
All other destinations
2pcs at 23kg / 50lb

To/from Grenada and North America
1pc at 23kgs / 50lb
All other destinations
2pcs at 23kg / 50lb

2pcs at 23kg / 50lb

3Pcs at 23kg / 50lb

3Pcs at 23kg / 50lb

 3Pcs at 23kg / 50lb

Checked Baggage – Caribbean Miles / 7th Heaven Reward Members in Executive Gold, Gold and Silver tiers

2Pcs at 23kg / 50lb

 2Pcs at 23kg / 50lb

2Pcs at 23kg / 50lb

 3Pcs at 23kg / 50lb

3Pcs at 23kg / 50lb

3Pcs at 23kg / 50lb

Mobility Aids / Service 2
Dogs for Special Service Needs

Free

Free

Free

Free

Free

Free

Priority Check-in

No

No

No

Yes

Yes

Yes

Priority Boarding

No

No

No

Yes

Yes

Yes

Food, Beverages and Entertainment

Free

Free

Free

Pre-Ordering available

Pre-Ordering available

Pre-Ordering available

Pillows and Blankets

Free

Free

Free

Free

Free

Free

Headset

Free

Free

Free

Free

Free

Free

Leg Room (seat pitch)

38”-40” – Boeing 737-800  31” – ATR 72-600

38”-40” – Boeing 737-800   31” – ATR 72-600

38”-40” – Boeing 737-800  31” – ATR 72-600

55” – Boeing 737-800

55” – Boeing 737-800

55” – Boeing 737-800

Refundable

To/from North America –    Non-refundable All other destinations – Penalties Apply

 Penalties Apply

 Penalties May Apply

Non-Refundable  

Penalties May Apply  

 Penalties May Apply

Change Fee 3

Fees Apply

Fees Apply

Fees  May Apply

Fees Apply

Fees  Apply

Fees  May Apply

Spelling Correction Fee

USD20.00 / CAD20.00

USD20.00 / CAD20.00

USD20.00 / CAD20.00

USD20.00 / CAD20.00

USD20.00 / CAD20.00

USD20.00 / CAD20.00

Cancellation Fee 4

Non-Refundable

Fees Apply

Fees May Apply

Fees Apply

Fees Apply

Fees May Apply

Administration Fee for same date flight changes within 48hrs and No Show

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Fees Apply

Refund Processing
Fee

To/from North America –   Non-refundable     All other destinations –  USD20.00 / CAD20.00

To/from North America - USD50.00 / CAD50.00   All other destinations - USD20.00 / CAD20.00

To/from North America - USD50.00 / CAD50.00    All other destinations - USD20.00 / CAD20.00

Non-Refundable

To/from North America - USD50.00 / CAD50.00   All other destinations - USD20.00 / CAD20.00

To/from North America - USD50.00 / CAD50.00  All other destinations - USD20.00 / CAD20.00

Lost Ticket Fee

North America –
USD100.00 / CAD100.00    Caribbean & South America - USD40.00 / CAD50.00

North America - USD100.00 / CAD100.00   Caribbean & South America - USD40.00 / CAD50.00

North America - USD100.00 / CAD100.00   Caribbean & South America - USD40.00 / CAD50.00

North America - USD100.00 / CAD100.00   Caribbean & South America - USD40.00 / CAD50.00

North America - USD100.00 / CAD100.00  Caribbean & South America - USD40.00 / CAD50.00

North America - USD100.00 / CAD100.00    Caribbean & South America - USD40.00 / CAD50.00

Paid Airport 5
 Upgrade Programme

Eligible for upgrade to Business

Eligible for upgrade to Business

Eligible for upgrade to Business

Not Applicable

Not Applicable

Not Applicable

 

 

General:                                                                                  
All Fees are subject to local taxes                                                                                           
For full details on the baggage policy, please view Baggage InformationPlease observe embargo periods.                                                                                                               

  1. Miles redeposit and expedite fees apply.  Go to Caribbean Miles webpage for details.  
  2. Service dogs are allowed in the cabin; learn more on their eligibility. Mobility Aids may be carried in the aircraft cabin subject to space or it will be checked in as a free item; learn more on eligibility
  3. Changes may differ according to your booking class; for full details visit our Optional Fees webpage.                                                                                    
  4. Cancellation fee waived for illness or death of passenger or immediate family member; waiver for illness only applies in the event of certifiable hospitalization.   A FLIGHT COUPON HAS NO VALUE UNLESS IT IS CANCELLED PRIOR TO SCHEDULED DEPARTURE TIME. For full details visit our Optional fees webpage.  
  5. The Paid Airport Upgrade Programme offers Economy class customers excluding those originating from Grenada and St Lucia, an opportunity to purchase a Business Class upgrade for a fixed fee at airport check-in only, based on space availability. The baggage allowance and miles accrual remains the same as per original economy ticket purchased. Additional baggage fees may apply.  Other special conditions may apply.
  6. 24-hour Reservation Policy – Where a reservation is made with payment, such reservation may be cancelled within 24 hours with a full refund to the original form of payment without penalty if the reservation is made seven (7) days or more prior to the scheduled departure.   Where a reservation is made with payment, such reservation may be changed with the applicable change fee penalty and any difference in airfare will be applied plus all local taxes.