SHOPPING PATHS
NON FLEXIBLE ECONOMY SEMI FLEXIBLE ECONOMY FLEXIBLE ECONOMY BUSINESS

Mileage
Accrual

Allowed

Allowed

Allowed

Allowed

Upgrade
with Miles 1
Not Allowed Not Allowed Allowed Allowed
Free Carry-on

1 at 10kg plus
handbag, briefcase or laptop bag

1 at 10kg plus
handbag, briefcase or laptop bag
1 at 10kg plus
handbag, briefcase or laptop bag
1 at 10kg plus
handbag, briefcase or laptop bag
Free Carry-on subject to space (infants < 2 years)
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat

1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
1 collapsible stroller/push chair
or infant carrying basket
or infant car seat
Free Checked Bags
For travel to/from USA - 2pcs at 23kg / 50lbs

For travel to/from Canada – 1pc at 23kg / 50lbs

For travel within Caribbean/South America -1pc at 23kg / 50lbs

For travel to/from United Kingdom – 2pcs at 23kg / 50lbs

For travel to/from USA - 2pcs at 23kg / 50lbs

For travel to/from Canada – 1pc at 23kg / 50lbs

For travel within Caribbean/South America -1pc at 23kg / 50lbs

For travel to/from United Kingdom – 2pcs at 23kg / 50lbs

For travel to/from USA – 2pcs at 23kg / 50lbs

For travel to/from Canada – 2pcs at 23kg / 50lbs

For travel within Caribbean/South America – 1pc at 23kg / 501bs

For travel to/from United Kingdom – 2pcs at 23kg / 50lbs

For travel to/from USA – 2pcs at 32kg / 70lbs

For travel to/from Canada – 3pcs at 23kg / 50lbs

For travel within Caribbean/South America – 2pcs at 23kg / 50lbs

For travel to/from United Kingdom – 3pcs at 32kg / 70lbs
Excess Baggage Charges To/from Canada 2nd bag at 23kg – USD/CAD 25.00

3rd bag at 23kg – USD/CAD 100.00

4th bag at 23 kg – USD/CAD 175.00 Heavy Bag (24-32kg) plus USD/CAD 75.00
2nd bag at 23kg – USD/CAD 25.00

3rd bag at 23kg – USD/CAD 100.00

4th bag at 23 kg – USD/CAD 175.00 Heavy Bag (24-32kg) plus USD/CAD 75.00
3rd bag at 23kg – USD/CAD 100.00

4th bag at 23 kg – USD/CAD 175.00

Heavy Bag (24-32kg) plus USD/CAD 75.00
4th bag at 23 kg – USD/CAD 175.00

Heavy Bag (24-32kg) plus USD/CAD 75.00
Overweight, Extra Bag and Overweight Extra Bag 2
Fees Apply Fees Apply Fees Apply Fees Apply
Mobility Aids / Service Dogs for Special Service Needs 3 Complimentary Complimentary Complimentary Complimentary
Priority Check-in No No No Yes
Priority Boarding No No No Yes
Food, Beverages
and Entertainment
Complimentary Complimentary Complimentary Complimentary
Free Pillows
and Blankets

Yes

Yes Yes Yes
Free Headset
Yes Yes Yes Yes
Leg Room
(seat pitch)
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
31” – ATR 72-600
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
31” – ATR 72-600
31”-32” – Boeing 767-300ER
38”-40” – Boeing 737-800
31” – ATR 72-600
74” – Boeing 767-300ER
55” – Boeing 737-800
Refundable
To/from North America – Non-refundable

All other destinations – Penalties Apply
Penalties Apply Penalties May Apply Penalties May Apply
Change Fee 4 Fees Apply
Fees Apply Fees May Apply Fees May Apply
Spelling Correction Fee
USD20.00 / CAD20.00 USD20.00 / CAD20.00 USD20.00 / CAD20.00 USD20.00 / CAD20.00
Cancellation
Fee
Non Refundable Fees Apply Fees May Apply Fees May Apply
Refund Processing
Service Fee 5
To/from North America
USD50.00 / CAD50.00

All other destinations
USD20.00 / CAD20.00
To/from North America
USD50.00 / CAD50.00

All other destinations
USD20.00 / CAD20.00
To/from North America
USD50.00 / CAD50.00

All other destinations
USD20.00 / CAD20.00
To/from North America
USD50.00 / CAD50.00

All other destinations
USD20.00 / CAD20.00
Lost Ticket
Fee
UK & North America
USD100.00 / CAD100.00

Caribbean & Southbean & South
America
USD40.00 / CAD50.00
UK & North America
USD100.00 / CAD100.00

Caribbean & South
America
USD40.00 / CAD50.00
UK & North America
USD100.00 / CAD100.00

Caribbean & South
America
USD40.00 / CAD50.00
UK & North America
USD100.00 / CAD100.00

Caribbean & South
America
USD40.00 / CAD50.00
Paid Airport
Upgrade Programme6
Eligible for upgrade
to Business
Eligible for upgrade
to Business
Eligible for upgrade
to Business
Not Applicable
 
1. Miles redeposit and expedite fees apply.  Go to Caribbean Miles webpage for details.
2. Fees apply to overweight, extra bag  and overweight extra bag.  Go to Baggage information webpage for these details.
3. Where guide dogs are being transported to the United Kingdom, they can only be carried in a nose and paw-proof crate or a container manifested by Cargo and covered by an Air waybill.
4. Changes may differ according to your booking class; for full details visit our optional fees webpage.
   
5. Refund service fee is applied when no cancellation penalty is charged.
   
6. The Paid Airport Upgrade Programme offers Economy class customers excluding those originating from Caracas and St Lucia, an opportunity to purchase a Business Class upgrade for a fixed fee at airport check-in only. Other special conditions apply.