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| Web Check-in Guide |
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| Web Check-In (WCI) will enable you to reduce lengthy time spent in airport queues. The service is now being offered for revenue passengers: |
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With electronic tickets |
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Travelling on all flights operated by Caribbean Airlines |
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Travelling in groups of less than 10 passengers |
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Persons who wish to check-in between 3-36 hours before the scheduled departure |
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| Features |
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| Restrictions |
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| Information Required |
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| Prior to Web Check-In, please have the following available items: |
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Your electronic ticket number OR reservations record (PNR) reference OR Caribbean Miles membership number OR credit card number |
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First and last names of all passengers. The name must match your reservations record |
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The flight number and the departure date |
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The origin departure city |
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Passport and other travel documents |
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If travelling to the U.S., your destination address and your country of residence address |
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| How to Use Web Check-In |
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| Web Check-In is a simple process regardless of your destination. |
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| Passenger Travelling to the U.S. |
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| Web Check-In is a simple process regardless of your destination |
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Select the passenger(s) you wish to check-in and select their gender |
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Select the flight for which you wish to check-in (if more than one flight exists in your reservation) |
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Advance Passenger Information (API): |
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Passport – Enter your name as it appears on the passport, date of birth, gender, country of citizenship, passport number, passport country of issue (should match country of citizenship), and passport expiry date |
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Residence Address (required by U.S. Customs and Border Protection) – Enter the country of which you hold legal residence status or nationality |
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Alien Registration Card (if applicable) – Enter your name as it appears on the card, date of birth, gender, country of citizenship, Alien Card number, Alien Registration country of issue (should say U.S.A.), and Alien Registration expiry date |
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Destination Address (required by U.S. Customs and Border Protection) – Enter the address of where you will be staying in the U.S. |
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Emergency Contact (only required for U.S. nationals) – Enter the name and telephone number of your emergency contact person |
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Review your Confirmation Details: |
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Change your seat selection if desired |
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Enter or change your Caribbean Miles membership number |
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Print your boarding pass |
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| At the Airport |
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Please consult the table below to confirm whether you are required to proceed to our specially marked Web Check-In Counter at the airport, or whether you can proceed directly to the gate. You are required to check-in 3 hours prior to your scheduled departure flight time to ensure that sufficient time is allowed for the necessary baggage and security checks.
Caribbean Airlines check-in counter closes 1 hour prior to the flight scheduled departure time. Failure to present yourself to a Caribbean Airlines representative at the check-in counter or at the boarding gate at least 1 hour prior to departure may result in your seat being cancelled and reassigned to another passenger. We encourage you to be on time.
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| Country |
Is there a
Web Check-
In Bag Drop
Desk? |
Am I
required to
go in the
Check-in
Counter
even if no
bags? |
If i have no
bags, where
am I required
to submit my
Departure Card? |
Do I pay
Departure Tax
separately? |
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Y/N |
Y/N |
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Y/N |
| Antigua |
Y |
N |
Immigration |
Y |
| Barbados |
Y |
N |
Immigration |
N |
| Caracas |
Y |
Y |
Check-in-Counter |
Y |
| Ft Lauderdale |
Y |
Y |
Check-in-Counter |
N |
| Georgetown |
Y |
N |
Immigration |
Y |
| JFK |
Y |
Y |
Check-in-Counter |
N |
| Kingston |
Y |
N |
Immigration |
N |
| Miami |
Y |
Y |
Check-in-Counter |
N |
| Montego Bay |
Y |
N |
Immigration |
N |
| Nassau |
Y |
N |
Immigration |
N |
| Orlando |
Y |
Y |
Check-in-Counter |
N |
| Philadelphia |
Y |
Y |
Check-in-Counter |
N |
| St. Maarten |
Y |
N |
Not required |
N |
| Toronto |
Y |
N |
Not required |
N |
| Trinidad |
Y |
N |
At Gate |
N |
| Tobago |
Y |
N |
Not required |
N |
| Paramaribo |
Y |
N |
Immigration |
N |
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| * Required for non-residents only. If a resident no departure card is required. |
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