Zika Virus - Travel Update
Expectant mothers booked to travel from North America to the Caribbean and South America may cancel or change their flight reservations without penalty, subject to proof of pregnancy.
A full refund without a cancellation fee will be issued upon receipt of a medical certificate confirming pregnancy.
Travel companion/s travelling on at least one leg of the journey with an expectant mother may also opt for a refund, subject to a processing fee of US $50 per travel companion.
Customers may opt to rebook without a change fee, once re-issued tickets are within one year from original date of issue. Any increase in airfare due to new travel dates will be borne by the customer.
For more information or to request a date change or refund, contact our Reservations Call Centre.