Contingency Plan for Lengthy Tarmac Delays in the USA

To ensure minimal customer inconvenience during lengthy delays on the ground, Caribbean Airlines’ plan for providing customer comfort during irregular operations is outlined below.

Lengthy tarmac delays can result from unusually severe weather conditions, government-imposed operating restrictions, air traffic control issues, or other issues associated with the airport facilities. Even though these causes of lengthy tarmac delays are outside of Caribbean Airlines’ control, we shall coordinate with all appropriate agencies to ensure that the following policies will be implemented.

Caribbean Airlines will not permit an aircraft to remain on the tarmac for more than four hours without the opportunity for customers to disembark. This applies to both arriving and departing flights unless the pilot-in-command determines there is a safety-related or security-related reason precluding this, or Air Traffic Control advises that returning to the gate or other disembarkation point would significantly disrupt airport operations.
Caribbean Airlines will provide at least a snack and potable water, from the on-board catering supplies, no later than two hours after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an arrival) if the aircraft remains on the tarmac. If the pilot-in-command determines that safety or security considerations preclude this service, then this may not be provided.
Operable lavatory facilities will be available while the aircraft remains on the tarmac.
Adequate medical attention, if needed, will be available while the aircraft remains on the tarmac.
The flight crew will ensure that information on the status of the delay is available to the passengers on the delayed flight at least every thirty minutes while the aircraft is delayed, including the reasons for the tarmac delay, if known.
Caribbean Airlines will notify the passengers on the delayed flight beginning 30 minutes after scheduled departure time (including any revised departure time that passengers were notified about before boarding) and every 30 minutes thereafter that they have the opportunity to disembark from an aircraft that is at the gate or another disembarkation area with the door open if the opportunity to disembark actually exists.
Our plan will be coordinated with airport authorities, U.S. Customs and Border Protection, and the Transportation Security Administration at each of our U.S.A. stations and at predetermined diversion stations as appropriate.
Caribbean Airlines will make every effort to provide sufficient resources to deliver this plan.
 
 
We are committed to providing safe, dependable and professional service to all our customers. We strive to make your experience with us positive, with the hope that you will continue to use our service in the future. Unfortunately, there are times when things do not go as planned. Our operation may be impacted by factors that are within our control and sometimes by factors that are outside of our control. This Customer Service Plan addresses a number of service goals that we have defined for ourselves, as your safety, comfort and convenience are our most important concerns.

Baggage Delivery
 
Caribbean Airlines is committed to delivering your checked baggage to you on time. If your checked baggage is delayed or misplaced, we will make reasonable efforts to ensure that your baggage is returned to you within 24 hours.  Please be advised that frequency of flights as well as Customs procedures at your destination airport may impact on delivery times.

If you are unable to locate your bag upon arrival, you should notify a Caribbean Airlines Representative before exiting Customs. At that time a report will be taken and you will be provided with a brochure explaining our baggage recovery process. You will also be provided with contact information for Caribbean Airlines for follow up.
 
Delayed Baggage
 
If your baggage is delayed, we will compensate you for reasonable expenses.
 
Lost Baggage
 
If your baggage is lost we will compensate you in accordance with the Montreal and Warsaw Convention where applicable.
We will also reimburse you for any fee charged to transport your bag if it is lost.
 
Refund of Baggage Fees
 
Should we fail to deliver a bag to you, that you have paid excess or overweight baggage fees and we enter into a claim for compensation of lost baggage, we will refund any fees collected for the transportation of this baggage.
 
Reservations
 
Reservations can be made on our web-site at www.caribbean-airlines.com, over the telephone through our Reservations Sales & Service Centre or at any of our City/Airport Ticket offices. There are no additional charges associated with reservations made by our Call Centre or at our Ticket Offices.

Customers calling Caribbean Airlines Reservations Sales & Service Centre or visiting our Ticket offices will be offered the lowest available fare for dates and times which you specify. Where the information is not specific, we will suggest a range of dates/ fares from which you may select. If we aware that lower fares are available online or elsewhere, we will inform you.

Reservations made on our web-site, at our Call Centres or Ticket Offices will be offered at the lowest available fare, exclusive of Internet only fares. If lower fares are available elsewhere, we will advise you. In the event that the lowest fare is not quoted, we will be responsible only for the difference between the fare quoted and the lowest available fare for which you were eligible at the time of booking.
 
Overbookings
 
Caribbean Airlines, like most airlines overbook flights. This is done as historical data shows that some people do not cancel their reservations when they change their travel plans.

If at departure time or during Check In we determine that there are more customers than seats available on the flight, we will ask for volunteers to give up their seat, in exchange for a seat on a later flight and compensation.  On rare occasions customers may be involuntarily denied boarding, if sufficient volunteers are not found.

In the event of involuntarily denied boarding, we will usually denied boarding based on Check- In time, however, our boarding priorities are (not listed in order)
 
Business Class Customers
Customers with Disabilities
Unaccompanied minors
Customers making Outward connections

Customers with In-bound connections

Fare paid
Customers who Checked- In on the web-site
 
Caribbean Airlines requires customers to Check-In for flights 3 hours (180 minutes) before scheduled departure as flights are closed 1 hour (60 minutes) prior to scheduled departure.

Caribbean Airlines will make available, Denied Boarding policy for voluntary and involuntary denied boarding customers and its compensation policies.  This will be available at all airports, ticket counters and our website at www.caribbean-airlines.com.
 
Cancellations, Delays and Diversions
 
Caribbean Airlines will notify customers of delays, cancelations and diversions and any other change in your travel itinerary in a timely manner. Notification may be given in any of the following forms:
via www.caribbean-airlines.com
via telephone
flight information display system
airport announcement
onboard announcements

Caribbean Airlines works hard to get you to your destination safely and on time, but weather, air traffic control and medical emergencies are amongst the reasons that may cause cancelations, delays or diversions...
 
Cancellations :
 
  1. 
We will do our best to contact you in advance regarding a flight cancelation using the contact information in your reservation.
  2.
We will work to confirm you on the next flight we operate that has seats available.
 
Delays :
 
When delays occur, we will make available, the most current and accurate information about the status of your flight, including:
 
  1.
We will explain the reason for the delay based on the information available.
  2. Update the information displayed at the airport.
  3. Make information on known delays available if you call us and on our web-site.
  4.
Depending on the nature of the delay, we will provide amenities to customers impacted by the delay
 
Onboard Delays :
 
Caribbean Airlines will not permit customers to remain on the tarmac for more than four hours unless the pilot-in-command determine there is a safety or security-related reason for remaining on the tarmac, or Air Traffic Control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane would significantly disrupt airport operations. Please see Caribbean Airlines Contingency Plan for Lengthy Tarmac Delays.
 
Diversions :
 
In case of a diversion, we will advise customers on board a flight the reason for diversion and the place we are diverting to..
 
Customer Amenities :
 
Caribbean Airlines will provide the following to eligible customers experiencing delays or cancellations at the airport:
  1.
Meals or snacks, as appropriate, for delays exceeding three (3) hours;
  2. Hotel accommodation, for delays exceeding six (6) hours.
  3. Ground transportation to and from hotel accommodation provided by Caribbean Airlines;
  4.
Ground transportation to place of residence provided at the customer’s request if such cost does not exceed the cost of hotel accommodation; and
  5.
Two brief telephone calls upon request.
 
 
Ticket Cancellations & Refunds
 
On tickets that permit refunds, Caribbean Airlines is committed to process refunds in a prompt manner; for eligible domestic and international tickets within 7 business days after receiving a complete refund request for credit card purchases, and within 20 business days after receiving a complete refund request for purchases made by cash or check, including any fees for optional services if you were unable to use the services due to an over sale situation or flight cancellation.

All refunds will be made to the original form of payment used for the ticket purchase, i.e. if you paid by credit card, the refund will be made to your credit card; if made by cash, a cheque will be generated in settlement of your claim.

Penalties are incurred each time a customer does one or more of the following: cancellation, date or flight change, does not show for a flight or does not use a ticket. If the ticketed flight reservation is not cancelled prior to ticketed departure time, rebooking is not permitted and the ticket will have no value.

Refund penalties are determined by the rules governing the fare you have purchased; refunds are at times allowed on combination refundable and non-refundable fares. At such times all taxes are refundable and the non-refundable coupon(s) closed. Fares that are non-refundable may be eligible for reissue within the validity period.

When you make a reservation seven or more days prior to departure, the reservation can be held and the fare quoted will be guaranteed for 24 hours. Once payment is received, normal refund policies apply to the ticket.

Flight disruptions caused by the airline such as schedule changes, flight cancellations etc. do not incur penalties, but processing fees may be applicable. Please note that if you change your itinerary and then choose to maintain or return to your original itinerary any fees charged as a result of the first change would remain non-refundable.

To follow up on the status of a ticket refund that has already been initiated, please contact Caribbean Airlines Refunds Department:
Monday – Friday 8.00 am - 4.00 pm
Saturday, Sunday and Public Holidays Closed
Telephone: 1-868-669-3000 Ext 2411/ 2415
 
Frequent Flyer Details
 
Customers with Disabilities and Special Needs
 
Caribbean Airlines is prepared to accommodate any customer with a disability or requires a special need. We offer a variety of special services, including transportation to and from gates via wheelchair and enplaning and deplaning assistance. Caribbean Airlines will also accommodate customers with certain medical requirements, such as the use of an approved Portable Oxygen Concentrator. We have designated Complaint Resolution Officials in all airports and they are responsible for ensuring services are properly implemented for our customers with disabilities.

Children between the ages of 5 and 11 may travel unaccompanied. All specific details pertaining to unaccompanied minors must be presented to a Caribbean Airlines office at least 72 hours prior to their departure flight. A fee for this service will apply. During your child’s flight, we are dedicated to ensure that he or she is comfortable and follows the direction of the in-flight crew, including instructions on safety procedures. Upon arrival at his or her destination, our personnel will not release a minor travelling alone to anyone other than the person you have designated.
 
Customer Complaints
 
We will respond in a timely manner to customer complaints. Information on where to submit complaints is available on our website and is available upon request at the airports that we serve. Complaints may be submitted via our website. We will acknowledge written complaints within 30 days of receipt and will send a substantive written response within 60 days of receiving a written complaint.
 
Please send your feedback to:
 Caribbean Airlines
 Customer Relations Department
 National Mail Centre
 P.O. Box 2094
 Piarco, Trinidad, W.I.
 Fax: +1 868-669-0336

 
We take all our passengers' tastes into consideration by incorporating both Caribbean and Western cuisine into our menus. Our meals are pork and peanut-free and are rotated on a regular basis to facilitate the Frequent Traveler.

Alcoholic and non-alcoholic beverages are complimentary in Business Class. In Economy class we offer a wide selection of complimentary non-alcoholic drinks.

On all our flights we carry our famous Angostura and Appleton Rum, Red Stripe, Carib and Stag Beer and world-renowned Angostura Bitters, all of which are produced in either the islands of Jamaica or Trinidad and Tobago. Also on offer is a selection of fine wines from the vineyards of the world.
Dietary Needs
Business and Economy Class passengers with specific dietary needs have the option of ordering a special meal prior to travel:

Diabetic – Sugar Free; Low carbohydrate

Vegan – Pure Vegetarian Meal; No seafood, diary, eggs, honey, gelatin

Moslem – (London only) – Halal meat; no pork or pork by-products; no gelatin; no alcohol

Gluten Intolerant – No wheat; wheat flour, rye, barley, oats

Child – Easy to chew foods including finger foods; no highly seasoned items

Special - Passengers with allergic reaction to specific ingredients (such as nuts & shellfish) can request a special meal indicating the ingredient/s that they are responsive to.
Business Class Entrees
Business Class: Pre-Order Service

We offer our Business Class passengers a pre-order meal service. Orders can be placed up to 24 hours prior to the flight's scheduled departure time. Business Class Pre-Order service is available via the Call Center only.

Business Class: On-board Chef Programme

In November and December, Caribbean Airlines Business Class passengers will have an absolute treat, as they dine on meals from two leading Chefs from opposite ends of the Caribbean. Menus created by Trinidad and Tobago’s Debra Sardinha-Metivier and Jamaica’s Brian Lumley, are set to amuse the palates and warm the hearts of Business Class travellers this month.

Chef Debra Sardinha-Metivier signature dish is available is also available on select routes (refer to our Business Class Entrees). To pre-order Chef Debra Sardinha-Metivier signature dish, contact the Call Center up to 24 hours prior to scheduled flight departure to reserve your preference.

Chef Brian Lumley signature dish is available on select routes only (refer to our Business Class Entrees). To pre-order Chef Brian Lumley’s signature dish, contact the Call Center up to 24 hours prior to scheduled flight departure to reserve your preference.

Business Class: Special Dietary Needs

Should you have a special dietary requirement such as vegetarian (VGML), diabetic (DBML), gluten intolerant (GFML), child (CHML), Moslem (MOML) or any other special meal (SPML) due to a food allergy or other dietary restrictions, be sure to advise the Customer Service Agent at the time of booking or indicate your Special Meal selection when booking online. Orders can be placed up to 24 hours prior to your flight’s scheduled departure time.

Meal types vary according to your time of travel. The menu below shows the in-flight service to/from our various destinations. We encourage you to place your order early via our Call Centre.
CARIBBEAN AIRLINES NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

BGI/KIN

POS/JFK

POS/JFK

POS/KIN

POS/MIA

GND/YYZ

414
420
422
474
484
608

HOT BREAKFAST

SPANISH OMELETTE: TURKEY BACON, FRIED PLANTAIN, GRILLED TOMATO
or
SALTFISH BULJHOL: FRIED ALOO, SAUTÉD PUMPKIN & PEPPERS
VEGETARIAN: TOFU-PATCHOI SAUTÉ IN A POTATO CUP, DEEP-FRIED EGGPLANT, CINNAMON PLANTAIN, GRILLED TOMATO
POS/JFK

SXM/KIN

SXM/KIN

ANU/KIN

POS/FLL

POS/MCO

POS/JFK

POS/JFK

GEO/JFK

POS/JFK

POS/YYZ

GEO/YYZ

POS/YYZ


424
454
456
458
480
482
500
524
526
530
600
606
610

LUNCH/DINNER
SIGNATURE DISH BY CHEF DEBRA SARDINHA-METIVIER
TOBAGO COCOA ESTATE RUBBED BEEF FILET: TAMARIND REDUCTION, TRINI MASHED POTATOES, CINNAMON PLANTAIN SLIVERS, SAUTÉD GRILLED VEGETABLES, TOMATO SALSA

or
CHICKEN KEBAB: CITRUS-HERB SAUCE, TURMERIC RICE, BROCCOLI FLORETTES, CARROT BATONS, GRILLED TOMATO
or
SHRIMP CURRY: DHALPURI ROTI, CURRIED CHANNA & ALOO, PUMPKIN CHOKA, CURRIED BODI, TAMARIND CHUTNEY

VEGETARIAN: LENTIL LOAF, TOMATO SAUCE, LINGUINE PASTA, VEGETABLE MEDLEY

POS/JFK 520 HOT SNACK
CHICKEN: HONEY-BARBECUE CHICKEN WINGS, ROASTED POTATO WEDGES
or
SEAFOOD: SEAFOOD QUICHE (Contains Fish, Shrimp and Mushrooms)
VEGETARIAN: COCONUT BAKE WITH MIXED VEGETABLES
POS/GEO

POS/GEO

POS/PBM
467
483
883
COLD SNACK
TURKEY: TURKEY-CHEESE-EGG CLUB SANDWICH
VEGETARIAN: ROASTED VEGETABLE CLUB SANDWICH
POS/GEO

GEO/POS

GEO/POS

POS/GEO

PBM/POS
425
484
524
661
884
CONTINENTAL
BREAKFAST
CONTINENTAL BREAKFAST: FRESH FRUIT, CROISSANT, DANISH PASTRY
VEGETARIAN: FRESH FRUIT, WHOLE WHEAT ROLL, DANISH PASTRY (VEGAN)
GEO/POS

GEO/POS
424
662
LIGHT SNACK
LIGHT SNACK: VEGETABLE PIZZA, FRUIT CUP
VEGETARIAN: VEGETARIAN PIZZA (VEGAN), FRUIT CUP
Please note that the above menu is valid from 01 NOVEMBER - 31 DECEMBER, 2014
CARIBBEAN AIRLINES SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/POS

521

HOT BREAKFAST

SCRAMBLED EGGS: GRILLED LAMB SAUSAGE, SAUTÉD POTATO AND PEPPERS
or
CHICKEN KEBAB: ALOO JEERA , KALA CHANNA, AJWAIN POORI, TOMATO CHUTNEY (Cumin Potatoes, Black Channa Stew, Spicy Potato-Chickpea Puff Bread)
VEGETARIAN: MOONG DHAL PALAK, CHANNA MASALA, AJWAIN POORI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Spicy Potato-Chickpea Puff Bread )

KIN/BGI

KIN/SXM

KIN/SXM

KIN/ANU

KIN/POS

415
455
457
459
475

LUNCH/DINNER
GRILLED CHICKEN BREAST: FRUITY-CURRY SAUCE, PARSLEY RICE, VEGETABLE MEDLEY
or
GUINNESS BEEF STEW: CREAMED SWEET POTATOES, BROCCOLI FLORETTES, ROASTED VEGETABLES
or
SIGNATURE DISH BY CHEF BRIAN LUMLEY
GRILLED SALMON: WATERMELON CHUTNEY, RED PEPPER COULIS, BROCCOLI MASHED POTATOES, SAUTÉD SQUASH AND GREEN BEANS

VEGETARIAN: VEGETABLE LASAGNE

JFK/POS

JFK/POS

FLL/POS

MIA/POS

MCO/POS

JFK/POS

421
423
481
483
485
525

LUNCH/DINNER

TANDOORI CHICKEN: KORMA SAUCE, PUNJABI ROTI, DHAL PANCHARATTAN (5-Lentil Stew)
or
LAMB CHILLI: VEGETABLE BIRYANI (Indian-Style Fried Rice),BHINDI MASALA (Ochro with Tomato and Onion)
or
PAN-SEARED COD: TOMATO SAUCE, CORN STUFFING, VEGETABLE MEDLEY WITH COCONUT

VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice), DAKKOUS SAUCE (Spicy Tomato Sauce)

YYZ/GND

YYZ/POS

609
611

LUNCH/DINNER

GRILLED CHICKEN BREAST: BARBECUE SAUCE, ROASTED YAM, GRILLED ZUCCHINI, TOMATO
or
GOAT CURRY: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS
or
ROASTED LEMON-PEPPER CODFISH: FENNEL-POTATO BROTH, BROCCOLI FLORETTES
VEGETARIAN: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS

JFK/POS

JFK/POS

JFK/GEO

JFK/POS

425
501
527
531

HOT SNACK

EGG SNACK: SCRAMBLED EGG BISCUIT, GRILLED CHICKEN SAUSAGE, FALAFEL (Fried Chick Pea Ball)
or
FISH SNACK: SALTFISH AND CALLALOO WRAP, TAMARIND CHUTNEY

VEGETARIAN: BHUJIA BREAD, MOONG DHAL KACHORI, VEGETABLE PATTIE (Spicy Aloo-Vegetable Bread, Fried Moong Bean Dhal Fritter, Vegetable Pattie)

YYZ/POS

YYZ/GEO

601
607

HOT SNACK

CHICKEN: GRILLED CHICKEN BREAST WITH BARBECUE SAUCE, VEGETABLE QUICHE, SAUTÉD SPINACH
or
SHRIMP: JERK SHRIMP, CHICKEN & BLACK BEAN QUESADILLA, ROASTED POTATOES, MIXED VEGETABLES
VEGETARIAN: BLACK BEAN QUESADILLA, ROASTED RED SKIN POTATOES, VEGETABLE MEDLEY
Please note that the above menu is valid from 01 NOVEMBER - 31 DECEMBER, 2014
CARIBBEAN AIRLINES EAST/WESTBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/LGW

902

HOT DINNER

OLIVE-CRUSTED LAMB CHOPS: ROSEMARY SAUCE, DUCHESSE POTATOES, SUGAR SNAP PEAS, GRILLED BELL PEPPERS
or

SIGNATURE DISH BY CHEF DEBRA SARDINHA-METIVIER
INDIAN SPICED CHICKEN BREAST:
CREOLE-INSPIRED TOMATO SAUCE, CONFETTI RICE PILAF, GRILLED ZUCCHINI
or

SHRIMP CURRY: DHALPURI ROTI, CURRIED CHANNA & ALOO, PUMPKIN CHOKA, CURRIED BODI, TAMARIND CHUTNEY

VEGETARIAN: LENTIL LOAF, TOMATO SAUCE, LINGUINE PASTA, VEGETABLE MEDLEY

LGW/POS

903

HOT LUNCH
PECAN-MAPLE CRUSTED CHICKEN: ROASTED POTATOES WITH RED ONION, SAUTÉD SPINACH, CAROT BATONS, GRAVY
or
BRAISED SHORT RIBS OF BEEF: BOILED DUMPLINGS, ROASTED BUTTERNUT SQUASH, SAUTÉD SPINACH
or
CHINESE-STYLE COD IN OYSTER SAUCE: EGG FRIED RICE, STIR-FRIED VEGETABLES
VEGETARIAN: VEGETABLE BIRYANI, RATATOUILLE, DHAL, GREEN PEA MASALA, PARATHA 
Please note that the above menu is valid from 01 NOVEMBER - 31 DECEMBER, 20144
AIR JAMAICA NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

KIN/JFK

KIN/FLL

15
31

BREAKFAST

CHEESE-MUSHROOM OMELETTE: SAUTÉD POTATOES WITH PEPPERS
or
ACKEE AND CALLALOO FRITTERS: FRIED PLANTAIN, SAUTÉD PATCHOI
VEGETARIAN: 3-BEAN STEW, SAUTÉD POTATOES WITH PEPPERS, PATCHOI
MBJ/JFK

KIN/JFK

KIN/YYZ

11
17
79
LUNCH/DINNER

GRILLED CHICKEN BREAST: FRUITY-CURRY SAUCE, PARSLEY RICE, VEGETABLE MEDLEY
or
GUINNESS BEEF STEW: CREAMED SWEET POTATOES, BROCCOLI FLORETTES, ROASTED VEGETABLES
or
SIGNATURE DISH BY CHEF BRIAN LUMLEY GRILLED SALMON: WATERMELON CHUTNEY, RED PEPPER COULIS, BROCCOLI MASHED POTATOES, SAUTÉD SQUASH AND GREEN BEANS
VEGETARIAN: VEGETABLE LASAGNE

KIN/FLL

MBJ/FLL

KIN/NAS

NAS/KIN

KIN/MCO
33
39
63
62
474
COLD SNACK
CHICKEN SNACK: CHICKEN PASTA SALAD
or
FISH SNACK: FISH-CREAM CHEESE WRAP
VEGETARIAN: GRILLED VEGETABLE TORTILLA
Please note that the above menu is valid from 01 NOVEMBER - 31 DECEMBER 20144
AIR JAMAICA SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/MBJ

10

BREAKFAST
SCRAMBLED EGGS: GRILLED LAMB SAUSAGE, SAUTÉD POTATO AND PEPPERS
or
CHICKEN KEBAB: ALOO JEERA , KALA CHANNA, AJWAIN POORI, TOMATO CHUTNEY (Cumin Potatoes, Black Channa Stew, Spicy Potato-Chickpea Puff Bread)
VEGETARIAN: MOONG DHAL PALAK, CHANNA MASALA, AJWAIN POORI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Spicy Potato-Chickpea Puff Bread)

JFK/KIN

14 LUNCH
TANDOORI CHICKEN: KORMA SAUCE, PUNJABI ROTI, DHAL PANCHARATTAN (5-Lentil Stew)
or
LAMB CHILLI: VEGETABLE BIRYANI (Indian-Style Fried Rice),BHINDI MASALA (Ochro with Tomato & Onion)
or
PAN-SEARED COD: TOMATO SAUCE, CORN STUFFING, VEGETABLE MEDLEY WITH COCONUT VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice), DAKKOUS SAUCE (Spicy Tomato Sauce)

YYZ/KIN

78

DINNER
GRILLED CHICKEN BREAST: BARBECUE SAUCE, ROASTED YAM, GRILLED ZUCCHINI, TOMATO
or
GOAT CURRY: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS
or
ROASTED LEMON-PEPPER CODFISH: FENNEL-POTATO BROTH, BROCCOLI FLORETTES
VEGETARIAN: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS

JFK/KIN

16

HOT SNACK
EGG SNACK: SCRAMBLED EGG BISCUIT, GRILLED CHICKEN SAUSAGE, FALAFEL (Fried Chick Pea Ball)
or
FISH SNACK: SALTFISH AND CALLALOO WRAP, TAMARIND CHUTNEY
VEGETARIAN: BHUJIA BREAD, MOONG DHAL KACHORI, VEGETABLE PATTIE (Spicy Aloo-Vegetable Bread, Fried Moong Bean Dhal Fritter, Vegetable Pattie)

FLL/MBJ

FLL/KIN

FLL/KIN

MCO/KIN

30
32
36
475

COLD SNACK
CHICKEN SNACK: TANDOORI CHICKEN SALAD
or
FISH SNACK: JERK FISH SANDWICH
VEGETARIAN: ASIAN-STYLE VEGETABLE SANDWICH
Please note that the above menu is valid from 01 NOVEMBER - 31 DECEMBER, 2014
Economy Class Entrees

We offer our Economy Class passengers the following entrees. Should you have a special dietary requirement such as vegetarian (VGML), diabetic (DBML), gluten intolerant (GFML), child (CHML), Moslem (MOML) or any other special meal (SPML) due to a food allergy or other dietary restrictions, be sure to advise the Customer Service Agent at the time of booking or indicate your selection when booking online.

CARIBBEAN AIRLINES NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/JFK

POS/JFK

POS/MIA

GND/YYZ

420
422
484
608

HOT BREAKFAST SCRAMBLED EGGS, TURKEY, FRIED PLANTAIN
VEGETARIAN: SCRAMBLED TOFU, SPICY POTATO WEDGES

POS/KIN

BGI/KIN

474
414

HOT BREAKFAST
 
SCRAMBLED EGGS: TURKEY, FRIED PLANTAIN
or
VEGETARIAN: SCRAMBLED TOFU, SPICY POTATO WEDGES

POS/JFK

POS/FLL

POS/MCO

POS/JFK

GEO/JFK

POS/JFK

POS/YYZ

GEO/YYZ

POS/YYZ

424
480
482
524
526
530
600
606
610

LUNCH/DINNER GEERA CHICKEN, SPINACH RICE, PUMPKIN RAGOÛT
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT

SXM/KIN

ANU/KIN

456
458

LUNCH/DINNER
 
GEERA CHICKEN: SPINACH RICE, PUMPKIN RAGOÛT
or
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT

POS/JFK

520

HOT SNACK
 
TURKEY-CHEESE-VEGETABLE SANDWICH
VEGETARIAN: CHEESE & VEGETABLE SANDWICH (VEGAN)

POS/CCS

CCS/POS

300
301

PACKAGED SNACK

COOKIES
Please note that the above menu is valid from 01 NOVEMBER - 30 NOVEMBER, 2014
CARIBBEAN AIRLINES SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/POS

521

HOT BREAKFAST

SCRAMBLED EGGS BENEDICT WITH TURKEY HAM AND CHEESE, ENGLISH MUFFIN
VEGETARIAN: MOONG DHAL PALAK, CHANNA MASALA, AJWAIN POORI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Roti, Chutney)

JFK/POS

JFK/POS

FLL/POS

MIA/POS

MCO/POS

JFK/POS

421
423
481
483
485
525

LUNCH/DINNER

CHEESE TORTELLINI PASTA WITH CHICKEN, ALFREDO SAUCE, TOMATO CONCASSE
VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice), DAKKOUS SAUCE (Spicy Tomato Sauce)
YYZ/GND

YYZ/POS

609
611

LUNCH/DINNER

CREAMY CHICKEN CAESAR, ROASTED RED SKIN POTATOES, CARROTS, GREEN BEANS
VEGETARIAN: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS

KIN/BGI

KIN/SXM

KIN/ANU

KIN/POS

415
457
459
475

LUNCH/DINNER

CHICKEN: JERK CHICKEN, RICE AND PEAS, PUMPKIN RAGOÛT
VEGETARIAN: BEAN STEW IN TOMATO SAUCE, RICE & PEAS, PUMPKIN RAGOÛT

JFK/POS

JFK/GEO

JFK/POS

425
527
531

HOT SNACK

SMOKED TURKEY-SWISS CHEESE SANDWICH
VEGETARIAN: VEGETABLE KORMA (CURRY) WRAP
 

YYZ/POS

YYZ/GEO

601
607

HOT SNACK

JERK TURKEY SANDWICH
VEGETARIAN: GRILLED VEGETABLE SANDWICH
 
Please note that the above menu is valid from 01 NOVEMBER - 30 NOVEMBER, 2014
CARIBBEAN AIRLINES EAST/WESTBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/LGW

902

HOT DINNER
 
CHICKEN: GEERA CHICKEN, SPINACH RICE, PUMPKIN RAGOÛT
or
BEEF: WEST INDIAN STYLE BEEF STEW, CASSAVA SAUTÉ, VEGETABLE MEDLEY
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT
 

LGW/POS

903

HOT LUNCH
 
CHICKEN: GRILLED CHICKEN, SPINACH SAUCE, TROFIE PASTA, PUMPKIN, BELL PEPPERS
or
FISH: ESCOVEITCH FISH (Whitefish), COCONUT POLENTA
VEGETARIAN: AUBERGINE MASALA, VEGETABLE BIRYANI, OCHRO-TOMATO CURRY, PITA BREAD
 
Please note that the above menu is valid from 01 NOVEMBER - 30 NOVEMBER, 2014
AIR JAMAICA NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

SANDWICH/SNACK OPTIONS

MBJ/JFK

KIN/JFK

KIN/YYZ

11
17
19

LUNCH/DINNER CHICKEN: JERK CHICKEN, RICE AND PEAS, PUMPKIN RAGOÛT
VEGETARIAN: BEAN STEW IN TOMATO SAUCE, RICE AND PEAS, PUMPKIN RAGOÛT

KIN/FLL

MBJ/FLL

MBJ/KIN/NAS

KIN/MCO

31
39
63
474
NIL BEVERAGE SERVICE
Please note that the above menu is valid from 01 NOVEMBER - 30 NOVEMBER, 2014
AIR JAMAICA SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

SANDWICH/SNACK OPTIONS

JFK/MBJ

10

HOT BREAKFAST SCRAMBLED EGGS BENEDICT WITH TURKEY HAM AND CHEESE, ENGLISH MUFFIN
VEGETARIAN: MOONG DHAL PALAK, CHANNA MASALA, AJWAIN POORI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Roti, Chutney)

YYZ/KIN

78

DINNER CREAMY CHICKEN CAESAR, ROASTED RED SKIN POTATOES, CARROTS, GREEN BEANS
VEGETARIAN: BASMATI RICE, LENTIL DHAL, PANEER WITH GREEN PEAS

JFK/KIN

16

HOT SNACK

SMOKED TURKEY-SWISS CHEESE SANDWICH
VEGETARIAN: VEGETABLE KORMA (CURRY) WRAP
 

FLL/MBJ

FLL/KIN

NAS/KIN/MBJ

MCO/KIN

30
36
62
475
NIL BEVERAGE SERVICE
Please note that the above menu is valid from 01 NOVEMBER - 30 NOVEMBER, 2014

Pre-reserving general seats

For convenient travel, Caribbean Airlines offers the option of pre-reserving your seat. Our reservation agents and travel service providers (Travel Agents) will be happy to make these arrangements for you. Additionally, this option is available to our customers who book on our website and for customers who utilize web-check-in 36 to 3 hours prior to departure.

Requests can be made up to 11 months before your departure date, provided you have a confirmed booking with us. Certain seats are not available for advance seat selection (inclusive of bulkhead seats, emergency exits seats and seats before and after the emergency exits seats) and will only be assigned at the airport. We encourage our taller passengers to arrive early at check-in and we will try our best to assign seat with extra leg-room once you meet our aviation requirements; this is also subject to availability.

Pre-reserving infant seats

An infant (a child up to two (2) years of age), will be entitled to a seat once the child’s fare has been purchased. In all other cases the parent/guardian will be required to hold the infant for the entire journey, in accordance with FAA/CAA laws. Bassinets and sky cots are not available on any of our aircraft types.

Securing your reserved seat

You are advised to observe the required three (3) hour check-in requirement for international flights and two (2) hour check-in requirement for domestic flights. International flights close one hour prior to the scheduled departure time and domestic flights close forty (40) minutes prior to the scheduled departure time; if you do not reach the airport in ample time you run the risk of losing your preferred seat.


Exit Row Seats
 
Civil Aeronautics Administration (CAA) regulations
In accordance with Civil Aeronautics Administration (CAA) regulations and to assure cabin safety the exit row seats cannot be assigned to passengers who fall within the following categories:
1) Lacking sufficient dexterity in both arms, hands and legs:
  to expeditiously reach the emergency exit
  to reach upward, sideways and downward to the location of the emergency exit operating mechanisms
  to grasp and push, pull, turn or otherwise manipulate those mechanisms
  to remove obstructions and maintain balance while removing those obstructions
  to exit expeditiously
  to assist others in evacuating the aircraft
2) Under the age of sixteen (16) years
3) Unaccompanied minors
4) Passengers with the responsibility of caring for infants and/or small children
5) Inability to read and understand instructions related to emergency evacuation provided by the airline or to understand oral commands given in the English Language
6) The inability to adequately convey information orally to other passengers
7) Passengers with a hearing and/or visual impairment
8) A non-discernable condition that may cause the person bodily harm if he/she performed one or more of the applicable functions
 
Possible exit seat requirements
If you have been assigned an exit seat, you maybe asked to perform the following functions when cabin crew is not available
  Locate the emergency exit
  Recognize the emergency exit opening mechanism and operating instructions
  Understand the instructions for opening the emergency exit and follow oral instructions and hand signals given by a crewmember
  Operate the emergency exit
  Exit the aircraft expeditiously
  Assess, select and follow a safe path away from the emergency exit
If you are unable or do not wish to perform these functions please notify the Customer Services Agent at Check-in or the Cabin Crew to be reseated.
 
We take all our passengers' tastes into consideration by incorporating both Caribbean and Western cuisine into our menus. Our meals are pork and peanut-free and are rotated on a regular basis to facilitate the Frequent Traveler.

Alcoholic and non-alcoholic beverages are complimentary in Business Class. In Economy class we offer a wide selection of complimentary non-alcoholic drinks.

On all our flights we carry our famous Angostura and Appleton Rum, Red Stripe, Carib and Stag Beer and world-renowned Angostura Bitters, all of which are produced in either the islands of Jamaica or Trinidad and Tobago. Also on offer is a selection of fine wines from the vineyards of the world.
Dietary Needs
Business and Economy Class passengers with specific dietary needs have the option of ordering a special meal prior to travel:

Diabetic – Sugar Free; Low carbohydrate

Vegan – Pure Vegetarian Meal; No seafood, diary, eggs, honey, gelatin

Moslem – (London only) – Halal meat; no pork or pork by-products; no gelatin; no alcohol

Gluten Intolerant – No wheat; wheat flour, rye, barley, oats

Child – Easy to chew foods including finger foods; no highly seasoned items

Special - Passengers with allergic reaction to specific ingredients (such as nuts & shellfish) can request a special meal indicating the ingredient/s that they are responsive to.
Business Class Entrees
Business Class: Pre-Order Service

We offer our Business Class passengers a pre-order meal service. Orders can be placed up to 24 hours prior to the flight's scheduled departure time. Business Class Pre-Order service is available via the Call Center only.

Business Class: On-board Chef Programme

In September and October, our Business Class passengers will have an absolute treat as we invite Chef Khalid Mohammed and Chef Hasan de Four to prepare meals for our in-flight menu, from both sides of the pond. This is part of our ‘On-Board Chef’ programme, an initiative to feature dishes by the region’s culinary masters on our in-flight menu for two-month rotations.

Chef Khalid Mohammed’s Signature dish is available on select routes only (refer to Business Class menu). To pre-order Chef Khalid Mohammed’s Signature dish, please contact the Call Center up to 24 hours prior to your scheduled flight departure to indicate your preference.

Chef Hasan de Four’s Signature dish is also available on select routes only (refer to Business Class menu). To pre-order Chef Hasan de Four’s Signature dish, please contact the Call Center up to 24 hours prior to your scheduled flight departure to indicate your preference.

Business Class: Special Dietary Needs

Should you have a special dietary requirement such as vegetarian (VGML), diabetic (DBML), gluten intolerant (GFML), child (CHML), Moslem (MOML) or any other special meal (SPML) due to a food allergy or other dietary restrictions, be sure to advise the Customer Service Agent at the time of booking or indicate your Special Meal selection when booking online. Orders can be placed up to 24 hours prior to your flight’s scheduled departure time.

Meal types vary according to your time of travel. The menu below shows the in-flight service to/from our various destinations. We encourage you to place your order early via our Call Centre.
CARIBBEAN AIRLINES NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

BGI/KIN

POS/JFK

POS/JFK

POS/KIN

POS/MIA

GND/YYZ

414
420
422
474
484
608

HOT BREAKFAST

CHEESE OMELETTE: TURKEY BACON, SAUTÉ OF BUTTON MUSHROOMS
or
GEERA CHICKEN: PUMPKIN CHOKA, PATCHOI SAUTÉ
VEGETARIAN: GEERA TOFU, PUMPKIN CHOKA, GEERA POTATO, PATCHOI SAUTÉ
POS/JFK

SXM/KIN

ANU/KIN

POS/FLL

POS/MCO

POS/JFK

POS/JFK

GEO/JFK

POS/JFK

POS/YYZ

GEO/YYZ

POS/YYZ


424
456
458
480
482
500
524
526
530
600
606
610

LUNCH/DINNER
SIGNATURE DISH BY CHEF KHALID MOHAMMED
PARMESAN-CRUSTED FILET MIGNON:
MUSHROOM VELOUTÉ, POTATO TERRINE, CREAMED BROCCOLI, TOMATO GRATIN
or
WEST INDIAN STYLE CURRIED CHICKEN: PARATHA ROTI, CURRIED CHANNA AND ALOO, PUMPKIN CHOKA, SPINACH
or
CAJUN SEAFOOD MEDLEY (MAHI MAHI & SHRIMP): AVOCADO HERB BUTTER, CASSAVA SAUTÉ, GRILLED PEPPERS, ROASTED VEGETABLES

VEGETARIAN: CURRIED TOFU, CURRIED CHANNA AND ALOO, PUMPKIN CHOKA, SPINACH, PARATHA ROTI

POS/JFK 520 HOT SNACK
CHICKEN: JAMAICAN CHICKEN PATTY
or
FISH: FRIED BAKE AND SHARK, VEGETABLE JULIENNE, TAMARIND SAUCE
VEGETARIAN: JAMAICAN VEGETABLE PATTY
POS/GEO

POS/GEO

POS/PBM
467
483
883
COLD SNACK
CHICKEN: OPEN-FACE CHICKEN SANDWICH
VEGETARIAN: OPEN-FACE VEGETABLE SANDWICH
POS/GEO

GEO/POS

GEO/POS

POS/GEO

PBM/POS
425
484
524
661
884
CONTINENTAL
BREAKFAST
CONTINENTAL BREAKFAST: FRESH FRUIT, CROISSANT, DANISH PASTRY
VEGETARIAN: FRESH FRUIT, WHOLE WHEAT ROLL, DANISH PASTRY (VEGAN)
GEO/POS

GEO/POS
424
662
LIGHT SNACK
FISH: SALTFISH CHOKA PIES, FRUIT CUP
VEGETARIAN: SPINACH PIES, FRUIT CUP
Please note that the above menu is valid from 01 SEPTEMBER - 31 OCTOBER, 2014
CARIBBEAN AIRLINES SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/POS

521

HOT BREAKFAST

MASALA OMELETTE: LAMB SAUSAGE, MANGO CHUTNEY
or
SALTFISH BULJHOL: CORN-COCONUT STUFFING, ROASTED PLANTAIN, GRILLED PINEAPPLE
VEGETARIAN: FALAFEL BALLS, DHAL PANCHARATTAN, MEDLEY OF VEGETABLES WITH COCONUT, MANGO CHUTNEY (Fried Chick Pea Balls, 5-Lentil Stew, Medley of Vegetables with Coconut, Mango Chutney)

KIN/BGI

KIN/SXM

KIN/ANU

KIN/POS

415
457
459
475

LUNCH/DINNER
GRILLED CHICKEN: SUNDRIED TOMATO-MUSHROOM SAUCE, MUSTARD CREAMED POTATOES, VEGETABLE MEDLEY
or
RED STRIPE BRAISED BEEF: HERB ROASTED POTATOES, CALLALOO ALMONDINE, GRILLED CARROTS
or
POACHED SNAPPER: BLUE MOUNTAIN COFFEE-COCONUT SAUCE, CALYPSO RICE, 3- BEAN RAGOÛT, GRILLED TOMATO

VEGETARIAN: ROASTED VEGETABLE CRÊPE, TOMATO-BASIL SAUCE

JFK/POS

JFK/POS

FLL/POS

MIA/POS

MCO/POS

JFK/POS

421
423
481
483
485
525

LUNCH/DINNER

GRILLED CHICKEN: ROASTED RED PEPPER SAUCE, POLENTA, GREEN BEANS, GRILLED VEGETABLES
or
LAMB KORMA (CURRY-YOGHURT LAMB STEW): BASMATI RICE PILAF, MEDLEY OF VEGETABLES WITH COCONUT
or
PAN-SEARED TILAPIA: SOFRITO SAUCE, RED BEANS & RICE, CALLALOO (CONTAINS CRABMEAT AND COCONUT MILK)

VEGETARIAN: POLENTA, ROASTED PLANTAIN, GREEN BEANS, GRILLED VEGETABLES, ROASTED RED PEPPER SAUCE

YYZ/GND

YYZ/POS

609
611

LUNCH/DINNER

GRILLED CHICKEN BREAST: MAPLE-THYME BUTTER, WILD RICE, GREEN BEAN BUNDLE
or
BRAISED BEEF SHORT RIBS: SHANGHAI NOODLES, PORTOBELLO MUSHROOMS, BROCCOLI FLORETTES, PUMPKIN
or
PAN-FRIED RED SNAPPER: LEEK-TOMATO SAUCE, POTATO SAUTÉ, CARROT & ZUCCHINI JULIENNE
VEGETARIAN: SHANGHAI NOODLES, PORTOBELLO MUSHROOMS, BROCCOLI FLORETTES, CARROTS

JFK/POS

JFK/POS

JFK/GEO

JFK/POS

425
501
527
531

HOT SNACK

CHICKEN: SPICY CHICKEN-SUNDRIED TOMATO WRAP, TAMARIND CHUTNEY
or
SEAFOOD: TANDOORI SALMON SKEWER, SHRIMP EMPANADA, METHI (FENUGREEK) ROLL

VEGETARIAN: FALAFEL, ALOO TIKKI, VEGETABLE SAMOSA, MANGO CHUTNEY (Fried Chick Pea Balls, Potato Cake, Vegetable Pattie, Mango Chutney)

YYZ/POS

YYZ/GEO

601
607

HOT SNACK

CHICKEN: BARBECUE CHICKEN TENDERS, VEGETABLE SAMOSA, POTATO, BROCCOLI, MUSHROOMS
or
BEEF: GRILLED BEEF TENDERLOIN, POTATO, ZUCCHINI, ASPARAGUS, BREADED JALAPEÑO PEPPER
VEGETARIAN: VEGETABLE SAMOSA, POTATO, BROCCOLI, TOMATO, MUSHROOMS
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
CARIBBEAN AIRLINES EAST/WESTBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/LGW

902

HOT DINNER

WEST INDIAN STYLE CURRIED CHICKEN: PARATHA ROTI, CURRIED CHANNA AND ALOO, PUMPKIN CHOKA, SPINACH
or

SIGNATURE DISH BY CHEF KHALID MOHAMMED
GRILLED LAMB RACK CHOPS 'HERBES DE PROVENCE':
RED WINE REDUCTION, WILD RICE ORZOTTO, SAUTÉ OF GREEN BEANS, RATATOUILLE, GARLIC CONFIT

or
CAJUN SEAFOOD MEDLEY (MAHI MAHI & SHRIMP): AVOCADO HERB BUTTER, CASSAVA SAUTÉ, GRILLED PEPPERS, ROASTED VEGETABLES

VEGETARIAN: CURRIED TOFU, CURRIED CHANNA AND ALOO, PUMPKIN CHOKA, SPINACH, PARATHA ROTI

LGW/POS

903

HOT LUNCH
SIGNATURE DISH BY CHEF HASAN DE FOUR
CALYPSO CHICKEN:
MANGO SALSA, COCONUT CREOLE SAUCE, SPINACH-PUMPKIN RICE, GRILLED VEGETABLES
or
COCOA-RUBBED SEA BASS: CREOLE RICE, RED CABBAGE SLAW
or
GRILLED FILET MIGNON: MAÎTRE D'HÔTEL BUTTER, MASHED SWEET POTATOES, BABY CARROTS, SAUTÉ OF WILD MUSHROOMS
VEGETARIAN: AUBERGINE MASALA, VEGETABLE BIRYANI, OCHRO-TOMATO CURRY, PARATHA ROTI
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
AIR JAMAICA NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

MBJ/JFK

KIN/JFK

KIN/FLL

07
15
31

HOT BREAKFAST

HERB OMELETTE: SMOKED MARLIN, HASHBROWN POTATOES, CALLALOO ALMONDINE
or
ESCOVEITCH FISH (SNAPPER): BAMMY, FRIED PLANTAIN, GRILLED TOMATO

VEGETARIAN: BAMMY, FRIED PLANTAIN, SAUTÉ OF PATCHOI

MBJ/JFK

KIN/JFK

KIN/YYZ

11
17
79
LUNCH/DINNER
GRILLED CHICKEN: SUNDRIED TOMATO-MUSHROOM SAUCE, MUSTARD CREAMED POTATOES, VEGETABLE MEDLEY
or
RED STRIPE BRAISED BEEF: HERB ROASTED POTATOES, CALLALOO ALMONDINE, GRILLED CARROTS
or
POACHED SNAPPER: BLUE MOUNTAIN COFFEE-COCONUT SAUCE, CALYPSO RICE, 3- BEAN RAGOÛT, GRILLED TOMATO

VEGETARIAN: ROASTED VEGETABLE CRÊPE, TOMATO-BASIL SAUCE

KIN/FLL

MBJ/FLL

KIN/NAS

NAS/KIN

KIN/MCO
33
39
63
62
474
COLD SNACK
CHICKEN: CHICKEN & CHEESE TORTILLA
or
FISH: BLACKENED SALMON SALAD
VEGETARIAN: GRILLED MIXED VEGETABLE WRAP
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER 2014
AIR JAMAICA SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/MBJ

10

HOT BREAKFAST
MASALA OMELETTE: LAMB SAUSAGE, MANGO CHUTNEY
or
SALTFISH BULJHOL: CORN-COCONUT STUFFING, ROASTED PLANTAIN, GRILLED PINEAPPLE
VEGETARIAN: FALAFEL BALLS, DHAL PANCHARATTAN, MEDLEY OF VEGETABLES WITH COCONUT, MANGO CHUTNEY (Fried Chick Pea Balls, 5-Lentil Stew, Medley of Vegetables with Coconut, Mango Chutney)

JFK/MBJ

JFK/KIN

06
14
LUNCH/DINNER
GRILLED CHICKEN: ROASTED RED PEPPER SAUCE, POLENTA, GREEN BEANS, GRILLED VEGETABLES
or
LAMB KORMA (CURRY-YOGHURT LAMB STEW): BASMATI RICE PILAF, MEDLEY OF VEGETABLES WITH COCONUT
or
PAN-SEARED TILAPIA: SOFRITO SAUCE, RED BEANS & RICE, CALLALOO (CONTAINS CRABMEAT AND COCONUT MILK)

VEGETARIAN: POLENTA, ROASTED PLANTAIN, GREEN BEANS, GRILLED VEGETABLES, ROASTED RED PEPPER SAUCE

YYZ/KIN

78

DINNER
GRILLED CHICKEN BREAST: MAPLE-THYME BUTTER, WILD RICE, GREEN BEAN BUNDLE
or
BRAISED BEEF SHORT RIBS: SHANGHAI NOODLES, PORTOBELLO MUSHROOMS, BROCCOLI FLORETTES, PUMPKIN
or
PAN-FRIED RED SNAPPER: LEEK-TOMATO SAUCE, POTATO SAUTÉ, CARROT & ZUCCHINI JULIENNE

VEGETARIAN: SHANGHAI NOODLES, PORTOBELLO MUSHROOMS, BROCCOLI FLORETTES, CARROTS

JFK/KIN

16

HOT SNACK

CHICKEN:
SPICY CHICKEN-SUNDRIED TOMATO WRAP, TAMARIND CHUTNEY
or
SEAFOOD: TANDOORI SALMON SKEWER, SHRIMP EMPANADA, METHI (FENUGREEK) ROLL

VEGETARIAN: FALAFEL, ALOO TIKKI, VEGETABLE SAMOSA, MANGO CHUTNEY (Fried Chick Pea Balls, Potato Cake, Vegetable Pattie, Mango Chutney)

FLL/MBJ

FLL/KIN

FLL/KIN

MCO/KIN

30
32
36
475

COLD SNACK

TURKEY:
TURKEY-CHEESE SUNDRIED TOMATO WRAP
or
SEAFOOD: CEVICHE SALAD (CRABMEAT, SHRIMP, SCALLOP)

VEGETARIAN: MUSHROOM-VEGETABLE SALAD

Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
Economy Class Entrees

We offer our Economy Class passengers the following entrees. Should you have a special dietary requirement such as vegetarian (VGML), diabetic (DBML), gluten intolerant (GFML), child (CHML), Moslem (MOML) or any other special meal (SPML) due to a food allergy or other dietary restrictions, be sure to advise the Customer Service Agent at the time of booking or indicate your selection when booking online.

CARIBBEAN AIRLINES NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/JFK

POS/JFK

POS/MIA

GND/YYZ

420
422
484
608

HOT BREAKFAST
SCRAMBLED EGGS, TURKEY, FRIED PLANTAIN
VEGETARIAN: SCRAMBLED TOFU, SPICY POTATO WEDGES

POS/KIN

BGI/KIN

474
414

HOT BREAKFAST
SCRAMBLED EGGS: TURKEY, FRIED PLANTAIN
or
VEGETARIAN: SCRAMBLED TOFU, SPICY POTATO WEDGES

POS/JFKK

POS/FLL

POS/MCO

POS/JFK

GEO/JFK

POS/JFK

POS/YYZ

GEO/YYZ

POS/YYZ

424
480
482
524
526
530
600
606
610

LUNCH/DINNER
GEERA CHICKEN: SPINACH RICE, PUMPKIN RAGOÛT
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT

SXM/KIN

ANU/KIN

456
458

LUNCH/DINNER
GEERA CHICKEN: SPINACH RICE, PUMPKIN RAGOÛT
or
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT

POS/JFK

520

HOT SNACK
TURKEY & CHEESE SANDWICH
VEGETARIAN: CHEESE & VEGETABLE SANDWICH (VEGAN)

POS/CCS

CCS/POS

300
301

PACKAGED SNACK

COOKIES
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
CARIBBEAN AIRLINES SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

JFK/POS

521

HOT BREAKFAST

SCRAMBLED EGGS BENEDICT WITH TURKEY HAM AND CHEESE, ROASTED POTATOES

VEGETARIAN: MOONG DHAL PALAK, CHANNA MASALA, AJWAIN POORI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Roti, Chutney)

JFK/POS

JFK/POS

FLL/POS

MIA/POS

MCO/POS

JFK/POS

421
423
481
483
485
525

LUNCH/DINNER

CHEESE TORTELLINI PASTA WITH CHICKEN, ALFREDO SAUCE, TOMATO CONCASSE
VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice), DAKKOUS SAUCE (Spicy Tomato Sauce)
YYZ/GND

YYZ/POS

609
611

LUNCH/DINNER

CREAMY CHICKEN CAESAR, ROASTED RED SKIN POTATOES, CARROTS, GREEN BEANS

VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice) , DAKKOUS SAUCE (Spicy Tomato Sauce)

KIN/BGI

KIN/SXM

KIN/ANU

KIN/POS

415
457
459
475

HOT SNACK

BEEF: JAMAICAN BEEF PATTY

VEGETARIAN: JAMAICAN VEGETARIAN PATTY

JFK/POS

JFK/POS

JFK/GEO

JFK/POS

425
501
527
531

HOT SNACK

SMOKED TURKEY-SWISS CHEESE SANDWICH
VEGETARIAN: VEGETABLE KORMA (CURRY) WRAP

YYZ/POS

YYZ/GEO

601
607

HOT SNACK

JERK TURKEY SANDWICH
VEGETARIAN: GRILLED VEGETABLE SANDWICH
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
CARIBBEAN AIRLINES EAST/WESTBOUND

ROUTE

FLIGHT

MEAL TYPE

ENTRÉE/SNACK OPTIONS

POS/LGW

902

HOT DINNER
CHICKEN: GEERA CHICKEN, SPINACH RICE, PUMPKIN RAGOÛT
or
BEEF: WEST INDIAN SYLE BEEF STEW, CASSAVA SAUTÉ, VEGETABLE MEDLEY
VEGETARIAN: GEERA TOFU, SPINACH RICE, PUMPKIN RAGOÛT

LGW/POS

903

HOT LUNCH
CURRIED CHICKEN: COCONUT RICE, DHAL PALAK (spinach with dhal)
or
ESCOVEITCH FISH (Whitefish): COCONUT POLENTA
VEGETARIAN: AUBERGINE MASALA, VEGETABLE BIRYANI, OCHRO-TOMATO CURRY, PITA BREAD
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
AIR JAMAICA NORTHBOUND

ROUTE

FLIGHT

MEAL TYPE

SANDWICH/SNACK OPTIONS

MBJ/JFK

KIN/JFK

KIN/YYZ

11
17
19

LUNCH/DINNER CHICKEN: JERK CHICKEN, RICE AND PEAS, PUMPKIN RAGOÛT
VEGETARIAN: BEAN STEW IN TOMATO SAUCE, RICE AND PEAS, PUMPKIN RAGOÛT

KIN/FLL

MBJ/FLL

MBJ/KIN/NAS

KIN/MCO

31
39
63
474
NIL BEVERAGE SERVICE
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
AIR JAMAICA SOUTHBOUND

ROUTE

FLIGHT

MEAL TYPE

SANDWICH/SNACK OPTIONS

JFK/MBJ

10

HOT BREAKFAST SCRAMBLED EGGS BENEDICT WITH TURKEY HAM AND CHEESE, ROASTED POTATOES
VEGETARIAN:
MOONG DHAL PALAK, CHANNA MASALA, AJWAIN ROTI, TOMATO CHUTNEY (Moong Bean Dhal with Spinach, Curried Channa, Roti, Chutney )

JFK/MBJ

JFK/KIN


06
14

LUNCH/DINNER

CHEESE TORTELLINI PASTA WITH CHICKEN, ALFREDO SAUCE, TOMATO CONCASSE
VEGETARIAN: VEGETABLE BIRYANI (Indian-Style Fried Rice), DAKKOUS SAUCE (Spicy Tomato Sauce)

YYZ/KIN

78

DINNER CREAMY CHICKEN CAESAR, ROASTED RED SKIN POTATOES, CARROTS, GREEN BEANS
VEGETARIAN:
VEGETABLE BIRYANI (Indian-Style Fried Rice) , DAKKOUS SAUCE (Spicy Tomato Sauce)

JFK/KIN

16

HOT SNACK

SMOKED TURKEY-SWISS CHEESE SANDWICH
VEGETARIAN: VEGETABLE KORMA (CURRY) WRAP

FLL/MBJ

FLL/KIN

FLL/KIN

NAS/KIN/MBJ

MCO/KIN

30
32
36
62
475
NIL BEVERAGE SERVICE
Please note that the above menu is valid from 15 SEPTEMBER - 31 OCTOBER, 2014
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