Advisory # 5 - 2012

Due to the onset of a significant nor’easter storm  in the New York area on November 07^th, 2012, Caribbean Airlines Limited (CAL) passengers booked and ticketed to travel during the period November 07^th, 2012 to November 08^th , 2012, will be permitted to make changes to their reservations without penalty subject to the following conditions:

• Passengers must already be in possession of a ticket with confirmed reservations issued no later than November 07^th, 2012.

• Booked to travel to/from New York during the period November 07^th -8^th, 2012.

• Changes may be made up to November 10, 2012.  

The original inventory within the relevant cabin is not required; however the PNR must be properly documented.

• CAL will not be responsible for arrangements to/from an alternate airport or for any hotel/overnight expenses incurred.

• Passengers with totally unused tickets who elect not to travel during the specified period may have their tickets placed on hold for future travel on Caribbean Airlines up to one (1) year from the original date of issue. Any difference, including change penalty between the original ticket and the new ticket must be collected.

Issued By:  Revenue Management

November 06, 2012

Trinidad: 1 868 625 7200

Jamaica: 1 888 359 2475

Caribbean toll free: 1 800 744 2225

Caribbean Airlines North America toll free: 1 800 920 4225

Air Jamaica North America toll free: 1 800 523 5585

Callers are asked to be patient as our out call centres are processing an unprecedented number of calls as a result of Hurricane Sandy’s disruption to services and our resumption of services into and out of JFK