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- Port of Spain, October 12, 2009
Ian Brunton Appointed Chief Executive Officer
Mr. Arthur Lok Jack, the Chairman of the Board of Directors of Caribbean Airlines Limited is pleased to announce the appointment of Captain Ian Brunton as Chief Executive Officer with effect from 15 October, 2009. He takes over from Philip Saunders, who, some six months ago, gave notice of his intention to resign his position to return to the UK. The Chairman noted that the Caribbean Airlines’ board would like to take this opportunity to thank Philip Saunders for his sterling contribution to the success of Caribbean Airlines over the past two years of his tenure and wish him all the best in his future endeavours.
Captain Brunton started his aviation career some forty-seven years ago in the British Royal Air Force. He has held senior positions in the State Safety Oversight system (he was the first Chairman of the Trinidad & Tobago Civil Aviation Authority) and in both BWIA and Caribbean Airlines. Ian has been the Executive Vice-President and Chief Operating Officer of Caribbean Airlines since the airline's inception in January 2007. He is a qualified Attorney-at-Law, holds Bachelor and Master of Laws degrees from the University of London and is a member of the Chartered Institute of Arbitrators. Ian is a former Board Director of BWIA and a former Chairman of the Trinidad and Tobago Airline Pilots’ Association. - Port of Spain, October 02, 2009
Caribbean Airlines begins 4 year certificate training programme.
Caribbean Airlines has inducted into its Maintenance & Engineering fraternity, through the Technical Training Department, twenty (20) local candidates who will undergo an Apprenticeship Engineering Training Programme.
On 23 September 2009 at a media launch held at the airline’s Iere House head office in Parico, the programme was official opened by Works and Transport Minister, the Honourable Colm Imbert. The programme will offer four years of classroom instruction and “on-the-job” training at the airline’s hangars and workshops to students who went through a rigorous selection process. The programme is designed and structured to give candidates certification in TTCAA AMEL. (Trinidad and Tobago Civil Aviation Authority Aircraft Maintenance Engineering License.)
Initiated and championed by Caribbean Airlines’ Executive Vice President Operations, Capt. Ian Brunton, the programme has the potential to preserve the business community as it will produce personnel who, in less than a decade, will be able to support and certify maintenance of aircraft within Caribbean Airlines. Captain Brunton further stated that, “the skilled manpower situation in M&E has always been under continuous assessment and it was realised that due to attrition, turnover and an ageing workforce there was not sufficient qualified and skilled human resource capacity to support Caribbean Airlines’ continued fleet expansion and scope of activities, resulting from network expansion and heavy maintenance.”
Given that there was an absence of approved local engineering /aviation licensing (AMEL) training providers and programmes and the additional cost of foreign training, Caribbean Airlines possessed competitive advantage because of the airline’s geographic positioning and competitive labour costs. The idea for this programme was also made possible as Caribbean Airlines possessed the institutional experience and management capability to successfully conduct this programme. Caribbean Airlines has engaged regional resources from The Art Williams and Harry Wendt Aeronautical Engineering School (AWHWAES) in support of the vision of regionalization of aviation.
- Port of Spain, September 11, 2009
30 Faces have been chosen!
The Faces of Caribbean Airlines finale was held on Thursday 10 September at the Carlton Savannah with 30 participants being named as brand ambassadors at the event. Screenings were held in New York, Miami and Jamaica which resulted in 60 finalists being chosen for the exclusive online show that took place at RISE. With over 950 contestants to choose from, the online brand ambassador search received almost 200 000 hits on its website www.facesofcaribbeanairlines.com, which resulted in more than 1.5 million page views and about 85 000 new visitors to the site in just two months.
At the event, the winners were judged on their personality and knowledge of the airline and its destinations. The judges and voting public had the opportunity to vote during the event, and selected 20 girls and 10 guys to be known as the “FACES” of Caribbean Airlines. The 30 “Faces” took part in publicity photos following the announcement of the winners. Mikhail Baynes received 3755 online votes on the night to be judged most popular brand ambassador and was presented with a prize of 1000TTD of units from UTC Executive Director Mr. Marlon Holder.
CEO of Caribbean Airlines, Mr. Philip Saunders noted in his closing address that the airline was confident that social media continues to play a large role in the marketing strategies of many companies. Mr. Saunders indicated that the search had the potential to become an annual event for the airline. Eleven participants came to Trinidad especially for the event from the US, Canada, Barbados and Jamaica.
The internet played a large part at the “Faces” finale. Guests viewing the event live on the internet were encouraged everyone to log onto the website www.facesofcaribbeanairlines.com to vote for their favourite participant as the public vote accounted for 25% of the overall score.”
The lucky 30 winners will be used as brand ambassadors when the airline conducts its promotional activity in its various markets. The first big event will be at Miami carnival in October. The success of the event was evident, as many other companies lent their support. The lucky 60 participants will all received UTC units worth 250TTD with FLOW providing the broadband connection to enable the live streaming of the online event. In fulfilling its social responsibilities as a corporate leader in Trinidad, the airline teamed up with Arrive Alive to promote road safety and had a signature non-alcoholic cocktail made especially for the event with voluntary breathalyzer tests for guests as they left the event.
For the complete list of winners log onto www.facesofcaribbeanairlines.com or view our Frequently Asked Questions page to find out more about the event.
- Port of Spain, September 03, 2009
60 finalists 30 faces!
As the time draws near for the Faces of Caribbean Airlines finale, the airline is making its own preparations for the big event. Screenings were held in New York, Miami and Jamaica resulting in 60 finalists being chosen for the exclusive online show set to take place at RISE, at the prestigious Carlton Savannah. With over 950 contestants to choose from, the online brand ambassador search received almost 200 000 hits on its website www.facesofcaribbeanairlines.com, which resulted in more than 1.5 million page views and about 85 000 new visitors to the site in just two months. Caribbean Airlines is confident that social media campaigns are here to stay, and will form a large part of its marketing strategy in the future.
At the event, the winners will be judged on their personality and knowledge of the airline and its destinations. The judges and voting public will have the opportunity to vote during the event, and will select 20 girls and 10 guys to be known as the “FACES” of Caribbean Airlines. The 30 “Faces” will appear in the media and take part in publicity photos following the announcement of the winners.
Director of Marketing and Corporate Communications, Laura Asbjornsen, indicated that the search has the potential to become an annual signature event for the airline. “We want to be able to showcase the warmth of the islands and the diversity of Caribbean people and can think of no better way than using interactive media to connect with the Diaspora in all our markets. Eleven participants are coming to Trinidad especially for the event from the US, Canada, Barbados and Jamaica. We encourage everyone to log onto the website www.facesofcaribbeanairlines.com to view the event live and to vote for their favourite participant especially as the public vote accounts for 25% of the overall score”
The lucky 30 winners will be used as brand ambassadors when the airline conducts its promotional activity in its various markets. The first big event will be at Miami carnival in October. The success of the event is evident, as many other companies have lent their support. The lucky 60 participants will all receive UTC units worth 250TTD with FLOW providing the broadband connection to enable the live streaming of the online event. In fulfilling its social responsibilities as a corporate leader in Trinidad, the airline has teamed up with Arrive Alive to promote road safety and will even have a signature non-alcoholic cocktail made especially for the event.
For more information log onto www.facesofcaribbeanairlines.com to vote during the live event on 10 September from 7pm.
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- Port of Spain, July 18, 2009
Click Start your trip! Caribbean Airlines launches new online promotion!
Caribbean Airlines has announced a new promotion that can make you a lucky winner every time you book online with us! If you purchase a ticket on our website during the period 10 July to 31 August for travel between 10 July and 31 October 2009, you can be one of the lucky 20 winners that will be eligible to win a free flight to any *Caribbean Airlines destination of your choice!
The more you book directly online with us, the greater your chance of winning. Remember Caribbean Airlines has no extra service fees when you book directly with us and also has an easy online check-in process so that you can choose where you want to sit from the comfort of your home almost 24 hours in advance!
*Flights operated under code share are excluded from this promotion
Take advantage now
Click here to see the rules of the promotion
Click here to listen to the promotional advertisement - Port of Spain, June 23, 2009
Airline seeking Caribbean Faces - Caribbean Airlines launches exclusive new online event!
You have heard the infectious re-make of popular calypso Lorraine advertising great fares on all the radio stations, and now Caribbean Airlines is concentrating its marketing efforts online with the unveiling of CARIBBEAN FACES! The airline is launching an online search for brand ambassadors to represent the airline at various events at its destinations including Miami, Ft. Lauderdale, New York and Toronto! The website www.facesofcaribbeanairlines.com goes live on Wednesday 24 June 2009 and encourages both men and women between the ages of 18 and 28 to participate.
The online search is open to all those who are from the Caribbean or of Caribbean descent. Most importantly, participants need to outline why they think they should be involved in the “Faces of Caribbean Airlines campaign”. The airline has succeeded in putting together an experienced panel of judges which includes: fashion designer Peter Elias, hairstylist Bally, photographer Calvin French, former Miss Universe and attorney-at-Law Wendy Fitzwilliam. The search will be coordinated by well known promotions manager Pixie Du Coudray and will culminate in an exclusive online show in September when the winners will be chosen via both public and judges’ votes. You can visit the Caribbean Airlines booth at the Trade and Investment Convention being held from 24 to 27 June at the Centre of Excellence in Macoya or check out the Faces of Caribbean Airlines group on Facebook.
- Port of Spain, May 27, 2009
Caribbean Airlines Southern Ticketing office closed immediately due to robbery
Caribbean Airlines wishes to advise that its ticketing office in San Fernando will be closed immediately until Monday 1 June 2009. This unexpected closure comes as a result of an armed robbery at its southern Carlton Centre office. Travellers wishing to make reservations may book directly on the airline’s website at www.caribbean-airlines.com or visit our other locations at Nicholas Towers, Independence Square, Port of Spain or the Airport Ticket Office at Piarco International Airport.
- Port of Spain, May 20, 2009
Operation of the domestic air bridge resumed - Some delays still expected on international flights
Caribbean Airlines’ is doing its utmost to bring its operations back to normal despite the distribution problems associated with the quality of fuel obtained by its suppliers. Tobago operations resumed at approximately eleven o’clock this morning, Wednesday 20 May 2009, with normal schedules recommencing thereafter on the domestic air bridge.
Some interruptions are expected to occur due to the backlog of international flights despite a fuel delivery at 2pm today from NP to Piarco International Airport. Customers are advised to contact the Caribbean Airlines Call Centre at 625-7200 or to log onto www.caribbean-airlines.com for further information. The airline wishes to advise the traveling public that the difficulties being experienced with the fuel supply at Piarco and Crown Point International airports were beyond its control, and would like to reiterate its apologies to those customers who were severely inconvenienced.
The airline will provide full refunds to those customers whose flights were cancelled and were not accommodated on alternate services. - Port of Spain, May 19, 2009
Disruption in the Fuel Supply for the Airline
Caribbean Airlines has been advised from the Airports Authority of Trinidad and Tobago that there has been a disruption in the fuel supply for the airline. High sulphur content in the jet fuel needed to power the aircraft has rendered the aircraft fuel unusable causing many of the airline’s services to be either delayed or cancelled. Caribbean Airlines wishes to advise all passengers that effective immediately, all flights between Trinidad and Tobago will be cancelled until 10am tomorrow Wednesday 20 May 2009. Also affected tonight, Tuesday 19 May 2009, is flight BW 310 heading to Caracas from Piarco International Airport.
All passengers booked to travel on these flights are asked to contact the Caribbean Airlines Call Centre at 625-7200 for further assistance and refer to www.caribbean-airlines.com for any further developments. Caribbean Airlines would like to apologise to its passengers for any inconvenience, but these cancellations are due to circumstances beyond its control. - Port of Spain, May 03, 2009
Swine Flu Travel Information
All passengers should be advised that Caribbean Airlines has been required to implement precautionary measures by the Airports Authority of Trinidad and Tobago with the advent of Swine Flu in many parts of the world. The following steps are required for all airlines, passengers and crews entering Trinidad and Tobago by air from any international/regional destination:
* Each passenger and crew member on board must be issued by the airline with an “ACUTE RESPIRATORY ILLNESS SURVEILLANCE” Declaration form.
* All passengers and crew must complete the “ACUTE RESPIRATORY ILLNESS SURVEILLANCE” declaration form. This form is to be presented to a Port Health Officer upon entry into Piarco or Crown Point airports.
* All airlines should issue Surgical Masks to all passengers and crew in the event of a situation on board that would warrant the issuance of these masks. There will be hand sanitizers available to all persons on board to use as required.
* An announcement will be made on the public address (PA) system providing arriving passengers of the Health requirements at the Ports of entry into Trinidad and Tobago.
Caribbean Airlines continues to work together with the authorities to ensure that we are compliant with the regulatory requirements as issued by the Ministry of Heath. You can visit the following websites for more information:
http://www.health.gov.tt/
http://www.who.int/en/
http://www.cdc.gov/h1n1flu/
Last Updated: May 03, 2009, 11:00am ET
- Port of Spain, April 29, 2009
Swine Flu Travel Information
Caribbean Airlines is carefully monitoring the swine flu outbreak in Mexico and other locations. We are in constant communication with the Trinidad and Tobago Ministry of Health to ensure that we have the latest information and is in compliance with measures as outlined by the Ministry. The airline is also regularly monitoring information provided by the World Health Organisation to ensure the safety and health of our passengers and employees. For detailed information about the swine flu passengers may visit the following websites:
http://www.health.gov.tt/
http://www.who.int/en/
http://wwwn.cdc.gov/travel/
http://wwwn.cdc.gov/travel/fileCockpitCard
- Port of Spain, April 23, 2009
YOUR AIRLINE for safer credit card transactions
Caribbean Airlines is helping to make online transactions safer than ever! We will be utilising a service known as “MasterCard SecureCode and Verified by Visa”. This simply means that if you are going to pay with your Visa or MasterCard credit cards, you can benefit from an enhanced payment protection mechanism once your own financial institution offers this service. SecureCode and Verified by Visa provides added protection against unauthorized use of credit cards when you shop with us online. We want to prevent unauthorized online use before it happens by confirming your identity with an additional password.
You will need to activate your card by registering directly. Once your financial institution participates in these programmes, you can visit either the Mastercard or Visa websites to go directly to the registration process.
- MasterCard
- Visa
Once you have registered and created your password, you will be automatically prompted by your financial institution to provide your password on our “Passengers & Payment” booking portal every time you purchase with us. You can then register and create your own private password with your financial institution. This password will never be shared. It’s just like entering your PIN at an ATM. MasterCard Secure and Verified by Visa must not be confused with other fraud prevention tools such as Approval and Denial Codes, Card Security Codes or Address Verification. The system is currently mandatory for financial institutions in the US and Canada and will now be an integral part of our online customer experience. In fact, both MasterCard and Visa state that if you do not subscribe to the service and if your card has been fraudulently used, you will not receive chargeback protection. For a comprehensive list of Questions and Answers on Verified by Visa and MasterCard Secure Code please click here.
- Port of Spain, April 15, 2009
Fifth Summit of the Americas - Your Airline ... Keeps you informed
Caribbean Airlines has been informed by the relevant authorities that there will be limited disruptions to its scheduled operations during the Fifth Summit of the Americas which takes place from April 17 - 19, 2009.
However, it is recommeded that passengers depart for the airport much earlier than usual, in the event that any traffic pile-ups occur, in order to arrive at the airport 3 hours ahead of their scheduled flight departure time.
Caribbean Airlines would like to apologise to its passengers for any inconvenience, but the airline will not be held liable for delays or cancellations during this period as they may occur due to circumstances beyond its control.
Visit the Caribbean Airlines website at www.caribbean-airlines.com or call 669-3000 for all updated travel information and use our simple checklist for a hassle-free Summit.
Summit Traveller Check List:
- Passports for all travellers on Caribbean Airlines flights
- Travel itinerary
- Web check-in print out
- Persons accompanying travellers to the airport must have suitable identifications i.e. valid Driver's Permit and/or ID card. To avoid any complications at security check points, it is recommended that travellers limit the number of persons accompanying them to the airport
- Vehicular road map for the Fifth Summit of the Americas
- List of all contact numbers
- Extra supplies in case of delays (water, snacks, games for children, etc)
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Summit of the Americas FAQs
Download Summit of the Americas FAQs (pdf file 168kb)
Download Summit Travellers Check List (pdf file 192kb) - Port of Spain, April 09, 2009
Caribbean Airlines Increases Service to Caracas
Caribbean Airlines announces today that it is increasing its service to South America with the introduction of three additional non-stop flights to Caracas. Starting 21 April, Caribbean Airlines will boast of 10 weekly return flights to the Venezuelan capital.
The additional flights which will operate on Tuesdays, Fridays and Sundays will be serviced by the airline’s Dash-8 aircraft. The schedule is built to provide excellent connection times in Caracas for passengers traveling from European destinations, as well as inbound connections from Central and South America to Trinidad. The 115 (1hr 55mins) minute flight will include Caribbean Miles accumulation and rewards, web check-in, and the reliable warm service that Caribbean Airlines’ customers have grown accustomed to on all our routes. These services also provide an excellent opportunity for those individuals who wish to take a day trip between Port of Spain and Caracas.
“Caribbean Airlines is committed to providing as many travel options for our passengers”, says Caribbean Airlines’ CEO Philip Saunders. “Our South American routes are highly utilised by the business community and the introduction of additional services is well within our strategy to fully utilise Piarco International Airport as an international hub linking North and South America. We want to further strengthen our position as the airline of choice in the region”.
Caribbean Airlines currently services three destinations in South America with daily flights to Guyana, Suriname and Venezuela. Customers are encouraged to visit www.caribbean-airlines.com or contact the Airline’s Reservations Department or their Travel Agent for further information.
- Port of Spain, February 16, 2009
Caribbean Airlines launches exclusive Carnival t-shirts with top Carnival artistes
“Hunter and the HD Unit crew play a little ole mas” Duty free shopping will never be the same again! Just one week before the official start of Carnival in Trinidad and Tobago, top chutney crossover artiste Hunter together with the Machel Montano HD crew got together for the launch of Caribbean Airlines’ exclusive ole mas carnival t-shirt collection. Well-known personalities on the Carnival circuit, Farmer, Zan, Patrice Roberts and Umi Marcano, were just some of the artistes on hand to launch the collection.
Featuring five ole mas characters which were the cornerstone of Trinidad Carnival in years gone by, Fancy Indian, Dame Lorraine, Jab Molassie, Pierrot Grenade and Moko Jumbie are all part of the collection only available at the airline’s duty free store at Piarco International Airport. Caribbean Airlines Director of Retail Services Michael Roberts explained that the airline is eager to showcase this collection as the characters are a part of a traditional Carnival which is quietly dying in Trinidad. “We need to ensure that the diverse culture and history of traditional mas is not swept away as Carnival continues to develop at a rapid pace. We at Caribbean Airlines feel that we have an obligation to do our part to preserve local culture and traditions.”
The designs are available on both black and white t-shirts, and customers should not worry if they are not flying through the airport in Trinidad and are not able to get to the Caribbean Airlines Duty Free Store. Passengers flying with the airline will have the opportunity to win the free t-shirts as the airline plans to have on-board promotions. The general public can try their luck to win these exclusive t-shirts when the airline runs a special promotion on local radio. Listeners will have to dial in and quote the price of Caribbean Airlines’ flights to New York, Miami or Fort Lauderdale to be eligible for a range of prizes. - Port of Spain, March 12, 2009
PIARCO TRAFFIC ROUTES CLOSED
Caribbean Airlines wishes to advise all passengers travelling on the airline heading to and from Piarco International Airport that several roads leading to the Piarco area will be closed to traffic tomorrow, Friday 13 March between 1:00 p.m. and 5:00 p.m. The airline has been informed that this is in order to facilitate a dry run of security operations for the upcoming Fifth Summit of the Americas,
The restrictions will affect traffic along the following:
- Golden Grove Road;
- Between Caroni North Bank Road and Piarco Roundabout and the Churchill Roosevelt Highway; and
- Between Mausica Road and Orange Grove Road.
The airline has been informed by the relevant authorities that there will be no disruption to any of its operations. However, it is recommended that passengers depart for the airport earlier than usual in the event that any traffic pile-ups occur. Travellers should pay particular attention to the diversions and relevant notifications in the media to avoid missing their scheduled flights. Passengers should visit the Caribbean Airlines website at www.caribbean-airlines.com or call 669-3000 for all updated travel information.
FOR MORE INFORMATION ON ALTERNATIVE ROUTES PLEASE CLICK HERE - Port of Spain, February 16, 2009
Caribbean Airlines launches exclusive Carnival t-shirts with top Carnival artistes
“Hunter and the HD Unit crew play a little ole mas” Duty free shopping will never be the same again! Just one week before the official start of Carnival in Trinidad and Tobago, top chutney crossover artiste Hunter together with the Machel Montano HD crew got together for the launch of Caribbean Airlines’ exclusive ole mas carnival t-shirt collection. Well-known personalities on the Carnival circuit, Farmer, Zan, Patrice Roberts and Umi Marcano, were just some of the artistes on hand to launch the collection.
Featuring five ole mas characters which were the cornerstone of Trinidad Carnival in years gone by, Fancy Indian, Dame Lorraine, Jab Molassie, Pierrot Grenade and Moko Jumbie are all part of the collection only available at the airline’s duty free store at Piarco International Airport. Caribbean Airlines Director of Retail Services Michael Roberts explained that the airline is eager to showcase this collection as the characters are a part of a traditional Carnival which is quietly dying in Trinidad. “We need to ensure that the diverse culture and history of traditional mas is not swept away as Carnival continues to develop at a rapid pace. We at Caribbean Airlines feel that we have an obligation to do our part to preserve local culture and traditions.”
The designs are available on both black and white t-shirts, and customers should not worry if they are not flying through the airport in Trinidad and are not able to get to the Caribbean Airlines Duty Free Store. Passengers flying with the airline will have the opportunity to win the free t-shirts as the airline plans to have on-board promotions. The general public can try their luck to win these exclusive t-shirts when the airline runs a special promotion on local radio. Listeners will have to dial in and quote the price of Caribbean Airlines’ flights to New York, Miami or Fort Lauderdale to be eligible for a range of prizes. - Port of Spain, January 05, 2009
Caribbean Airlines appoints new Director of Marketing & Corporate Communications
Caribbean Airlines is pleased to announce the appointment of Mrs. Laura Asbjornsen as Director of Marketing and Corporate Communications. Asbjornsen joins Caribbean Airlines with extensive experience in communications, journalism and public affairs.
A national of Trinidad and Tobago, Asbjornsen returns to the country having spent the last eight years in Brussels as an industrial lobbyist and policy advisor. Her most recent position was at the European Roundtable of Industrialists (ERT) as Working Group Manager where she developed industrial advocacy strategies, and advised senior industry executives of major European companies on issues in the areas of Business Competitiveness, Energy and Climate Change, Competition Policy and Societal Changes. At ERT she also led the organisation’s Communications Advisory Team which focused on European media relations and worked closely with the European institutions such as the European Parliament and the European Commission. Prior to ERT, Asbjornsen implemented advocacy and media relations strategies and conducted risk assessments as a European Regulatory Affairs Consultant and Communications Specialist for The Weinberg Group, and Communications and Programme Manager for the European Association for the Co-ordination of Consumer Representation of Standardisation (ANEC). She also spent some time as a broadcast journalist in Trinidad.
At Caribbean Airlines, Asbjornsen will be responsible for the company’s advertising, marketing, corporate communications, customer relations and loyalty programmes. She will begin her role at Caribbean Airlines effective 05 January 2009. Asbjornsen holds a LLM in International Law and International Relations from University of Kent, an MBA in Energy Management from The University of Twente, The Netherlands and a BSc in Physics from The University of the West Indies.
- Port of Spain, October 15, 2008
Caribbean Airlines adds eighth Boeing 737-800 to fleet
Enhanced fleet will increase customers’ flying opportunities beginning 15 November 2008
Caribbean Airlines, Ltd., will add an additional Boeing 737-800 aircraft to its operating fleet effective 15 November 2008 allowing the airline to increase flight frequency, meet market demands and deliver more flying options for the upcoming peak travel periods.
”Adding an eighth Boeing 737-800 aircraft into our fleet further demonstrates Caribbean Airlines’ positive growth during a time when other carriers are pulling back service,” said Caribbean Airlines CEO Philip Saunders. “We are committed to growing in an incremental, responsible manner and this enhancement allows Caribbean Airlines an opportunity to provide our customers with more chances to fly to our existing markets during the upcoming holiday and Carnival seasons.”
With the enhanced fleet, Caribbean Airlines will provide the following services:
• Two daily non-stop flights between Trinidad and Toronto, Canada.
• Three flights a day, except on Thursdays when there will be two flights, between Trinidad and New York, USA, for a total of 20 weekly flights, which will increase to 25 weekly flights during the Christmas and Carnival peak times.
• Daily non-stop flights between Trinidad and Paramaribo, Suriname.
• Two new weekly non-stop flights between Trinidad and Kingston, Jamaica, during the peak travel seasons augmenting the current daily service.
• Continuation of daily non-stop flights between Trinidad and Miami and Fort Lauderdale, Florida, USA, maintaining Caribbean Airlines’ position as the carrier with the most convenient services between South Florida and Trinidad.
• Additional connecting opportunities to and from Guyana and Suriname from North America through the Trinidad regional hub.
“The strategic integration of the additional aircraft gives Caribbean Airlines even more flexibility and agility to strengthen our position of leadership in key markets, gain momentum in growing our customer base, and explore potential new routes,” Saunders said.
The additional aircraft will bring Caribbean Airlines’ fleet to a total of 13 aircraft: eight Boeing 737-800 and five Dash-8 300 aircraft.
Caribbean Airlines serves 14 markets in the Caribbean, South America, North America and Europe and operates 530 total weekly departures. In the peak travel schedule, Caribbean Airlines will operate up to 618 weekly departures – an impressive increase from the 62 weekly departures operated at Caribbean Airlines’ inception in January 2007.
For more information about Caribbean Airlines, visit www.caribbean-airlines.com. - Port of Spain, September 09, 2008
Caribbean Airlines fare discount for Zoom passengers offered until 15 September 2008
In an effort to assist passengers affected by the closure of Zoom Airlines, Caribbean Airlines, Ltd., offers a special fare discount for those with proof of future travel on Zoom. The discount is subject to availability and tickets must be booked by Monday, 15 September 2008.
To receive the discount, eligible customers must contact Caribbean Airlines directly at 1-800-920-4225 (Canada) or 1-800-744-2225 (Caribbean) or by visiting a Caribbean Airlines ticketing location. The discount is for one-way travel only between Toronto, Canada; Port of Spain, Trinidad; and Georgetown, Guyana.
Caribbean Airlines offers 11 weekly non-stop flights between Toronto and Port of Spain with continuing service to Georgetown. In total, Caribbean Airlines serves 14 markets in the Caribbean, South America, North America and Europe and operates 120 weekly flights. Caribbean Airlines also offers daily Jet Pak small parcel service throughout the Caribbean and thrice-weekly cargo service between Trinidad, Barbados and Miami.
For more information about Caribbean Airlines, visit www.caribbean-airlines.com. - Port of Spain, August 22, 2008
Caribbean Airlines enhances service to New York, Guyana, Canada and Suriname in Fall flight schedule
Caribbean Airlines, Ltd., added service to New York, USA; Georgetown, Guyana; Toronto, Canada; and Paramaribo, Suriname in its Fall flight schedule. The revised schedule is effective the beginning of September 2008 and currently is available for advanced purchase.
The schedule features the following flight service enhancements:
• Daily service between Toronto, Canada and Georgetown, Guyana via Port of Spain, Trinidad
• Four additional non-stop flights between Toronto and Port of Spain, Trinidad for a total of 11 weekly flights
• An additional flight between Paramaribo, Suriname and Port of Spain, Trinidad for a total of five weekly flights
• Two daily flights between New York, USA and Port of Spain, Trinidad with an extra flight on Sunday and Monday for a total of 16 weekly flights.
• Daily flights between Kingston, Jamaica and Port of Spain, Trinidad with intermediate stops at Barbados, Antigua or St. Maarten
• Two additional flights between Georgetown, Guyana and Port of Spain, Trinidad that provide easy connections for passengers traveling to Guyana from Caribbean Airlines’ Fort Lauderdale, Florida flight
• Continued daily non-stop flights between Fort Lauderdale, Florida and Port of Spain, Trinidad
• Continued daily non-stop flights between Miami, Florida and Port of Spain, Trinidad
“While other carriers are reducing service, Caribbean Airlines has maintained or increased our level of service in all our markets,” said Caribbean Airlines Director of Network Management Dayanand Birju. “In our post-summer schedule, which normally sees a consolidation of flight schedules, Caribbean Airlines has reinforced its position as the carrier offering the most service between Trinidad and North America.”
Caribbean Airlines serves 14 markets in the Caribbean, South America, North America and Europe and operates 120 weekly flights. Caribbean Airlines also offers daily JetPack small parcel service throughout the Caribbean and thrice-weekly cargo service between Trinidad, Barbados and Miami.
Customers can book reservations and check in online at www.caribbean-airlines.com. - Port of Spain, August 14, 2008
Caribbean Airlines Enhances Flight Schedule Between Trinidad and Tobago
Available seats increase by 6,316 between 13 August and 15 September
To accommodate more flying options during the busy summer travel season, Caribbean Airlines, Ltd., this week added 6,316 seats to its flight schedule between Trinidad and Tobago effective 13 August until 15 September 2008.
In total, Caribbean Airlines offers 86,976 seats between Trinidad and Tobago over the specified travel period. “Caribbean Airlines was able to increase its domestic flight schedule as part of a collaborative effort with the Tobago House of Assembly and the Ministry of Works to extend the operating hours of Crown Point International Airport by two hours to midnight,” said Caribbean Airlines CEO Philip Saunders. “This effort also is in cooperation with the Director General Civil Aviation and Airports Authority of Trinidad and Tobago. We are pleased that by working together Caribbean Airlines could enhance the schedule to provide more flying opportunities for those travelling to and from the sister isle.”
To assist customers in easily viewing the number of available seats between the islands, Caribbean Airlines launched an innovative new “Trinidad & Tobago Flights” tool at www.caribbean-airlines.com. The easy-to-view, online display provides an up-to-date summary of the available seats on each flight over the next 30 days.
To use this new online resource, customers can go to the Caribbean Airlines’ homepage and click on the “Trinidad & Tobago Flight” button on the right side of the screen, or select the link from the “Plan Your Trip” page.
While they are online, customers can proceed to purchase tickets at www.caribbean-airlines.com for added convenience.
As a courtesy to other travellers, customers are encouraged to contact Caribbean Airlines if their flight plans change and they no longer need their seat reservations. By doing so, the seats will be made available for others to book in advance. - Port of Spain, August 04, 2008
Caribbean Airlines Selects Courtney A. McNish as Vice President of Human ResourcesCaribbean Airlines is pleased to announce the appointment of Mr. Courtney A. McNish as Vice President of Human Resources. McNish joins Caribbean Airlines with more than 30 years of experience leading Human Resource programmes in Trinidad and Tobago, and will be a key addition to the airline’s strategic executive group.
Courtney most recently served as Group Human Resources Manager at TCL Group of Companies where he led the human capital management function, managed staff integration of Caribbean Cement Company, oversaw industrial relations, and created employee development programmes. His vast experience also includes human resource leadership roles at Carib Brewery/Carib Glass, Airports Authority of Trinidad & Tobago, and Canning & Company.
At Caribbean Airlines, McNish will be responsible for the company’s strategic and operational human resource management, organizational planning, labour relations, and benefit and compensation programmes. He will begin his role at Caribbean Airlines effective 04 August 2008.
Caribbean Airlines serves 14 markets in the Caribbean, South America, North America and Europe and operates 120 weekly flights. Caribbean Airlines also offers daily JetPack small parcel service throughout the Caribbean and thrice-weekly cargo service between Trinidad, Barbados and Miami.
Customers can book reservations and check-in online at www.caribbean-airlines.com. - Port of Spain, July 31, 2008
Caribbean Airlines contributes to first kidney transplant in GuyanaOn 12 July 2008, Caribbean Airlines, Ltd., aided in another first for the Caribbean –- Guyana’s first kidney transplant.
As his mother was desperately trying to raise funds to send 18-year-old Munesh Mangal to India
for kidney transplant surgery, Munesh’s situation caught the attention of Guyanese
philanthropist George Subraj. Subraj, who lives in New York City, gathered together a team to
make the operation a reality and contacted Caribbean Airlines for assistance in transporting the
American-based doctors who would be performing the landmark surgery.
Caribbean Airlines provided complimentary air transportation from New York to Guyana for
seven doctors and nurses.
“Caribbean Airlines is extremely pleased to have a part in this history-making endeavor is to
improve the life of one of our Caribbean citizens and further develop medical programmes in
the region,” said Caribbean Airlines CEO Philip Saunders. “Providing reliable, full-service air
transportation is our business but serving as a community partner is our heart.”
Caribbean Airlines, and other contributors, were honored at a special ceremony hosted by
Subraj on 14 July 2008 for their generousity. In separate ceremonies, the airline also was
recognized by the President of Guyana Bharrat Jagdeo, Speaker of the National Assembly Ralph
Ramkarran, Guyana Minister of Health Leslie Ramsammy, and Mayor of Georgetown Hamilton
Greene.
"This was a ground–breaking event and lifted our hopes for bringing more and better health
care for the Guyanese people,” said Minister Ramsammy. “We are proud that Caribbean
Airlines demonstrated a commitment to be a part of the exciting developments in the local
health sector."
Munesh Munesh was diagnosed with End Stage Renal Failure in 2007. His mother, Leelkumarie
Nirananjan Mangal, efforts to aid her son began with working tirelessly to pay for dialysis
treatment and tests, then trying to raise USD $36,000 for her son to travel to India for the
surgery, but her ultimate gift was the kidney that she donated to her only son.
After months of planning, the medical team for Guyana’s first kidney transplant performed the
milestone procedure at the Georgetown Public Hospital Corporation on 12 July 2008. Munesh
and his mother currently are recovering well. Guyana health official state that by observing
and assisting with this first kidney transplant operation, and after additional training, local
doctors will be able to perform the surgery without oversees assistance – a great progressive
step for regional medicine. -
Port of Spain, July 18, 2008
Caribbean Airlines Displays Commitment to Air Bridge with Opening of Renovated City Office at Crown Point International AirportCaribbean Airlines on 16 July 2008 celebrated the official opening of its renovated and re-branded ticket office at Crown Point International Airport in Tobago.
“This celebration is a display of Caribbean Airlines’ commitment to the air bridge linking Trinidad and Tobago,” said Caribbean Airlines CEO Philip Saunders. “We take our responsibility for providing that essential service very seriously and are pleased that we have been able to do so reliably and with service that demonstrates our motto – the warmth of the islands.”
Attending the celebration were Chief Secretary of Tobago House of Assembly Honourable Orville London, Tobago Secretary of Tourism and Transportation Councillor Neil Wilson, Tobago business leaders, Caribbean Airlines customers and staff.
“Since assuming responsibility for the air bridge, there has been a marked improvement in the airline’s on time performance,” said Wilson. “We are witnessing another event designed to improve service to the traveling public. I applaud Caribbean Airlines for this initiative and trust that they will continue to respond to the needs of the people of Trinidad and Tobago.”
Saunders stated the airline was committed to enhancing the service to Tobago, and commended the efforts of the Caribbean Airlines staff.
“Our people have accomplished much since the launch of Caribbean Airlines – including on-time performance that has consistently exceeded 90 percent in recent months,” he said. “It is with their dedication and passion that we will continue to enhance our operation, meet the needs of our customers and successfully move the airline forward.”
Caribbean Airlines provides 22 daily flights between Trinidad and Tobago. In total, the airline serves 14 markets in the Caribbean, South America, North America and Europe and operates 120 weekly flights. Caribbean Airlines also offers daily JetPack small parcel service throughout the Caribbean and thrice-weekly cargo service between Trinidad, Barbados and Miami.
Customers can book reservations and check-in online at www.caribbean-airlines.com.
Photo caption: Caribbean Airlines officially opened its renovated ticket office at Crown Point International Airport in Tobago on July 16, 2008. Pictured left to right: Caribbean Airlines Commercial Vice President Robert Corbie, Caribbean Airlines CEO Philip Saunders, Tobago Secretary of Tourism and Transportation Councillor Neil Wilson, and Chief Secretary of Tobago House of Assembly Honourable Orville London. - Port of Spain, July 01, 2008
Caribbean Airlines Completes In-House Maintenance on Boeing Aircraft 737 9Y-KINCaribbean Airlines is pleased to announce that is has today completed its first ‘C’ Check on one of its B737NG aircraft.
Today is a climax to several months of planning and preparation and was the first check of this magnitude undertaken by Caribbean Airlines. This Heavy Maintenance visit was initially planned for a forty-nine day duration based on experience with ‘C’ Checks accomplished by outsourced vendors. Previously outsourced to maintenance operations in the United States, the in-house ‘C’ check was completed at Caribbean Airlines’ base in Piarco, Trinidad in a record time of forty calendar days at less than 50% of previous cost as would have been incurred, had maintenance continued to be outsourced to foreign maintenance repair organisations.
This ‘C’ Check which consists of a thorough visual inspection of the general condition and security of installations and adjacent structure in designated areas of the airplane, and functional and operational checks to assure continued airworthiness of the aircraft, commenced on May 22 2008.
Internal areas of the airplane were opened as necessary, for adequate visual inspection, as part of the C check, and mandatory modifications and corrosion prevention and control inspections were also incorporated. In an effort to further enhance customer appeal; several cabin enhancements were also included.
This bold drive by Caribbean Airlines to in-source its 737 major maintenance creates a bright future for aviation in Trinidad and Tobago as well as the wider Caribbean as it is an economical venture and provides for the creation of job opportunities in this highly technical industry.
-
Port of Spain, June 27, 2008
Caribbean Airlines Increases Flights to TorontoCaribbean Airlines is pleased to announce its continued commitment to our customers by introducing an additional flight to Toronto from Port of Spain effective July 11 2008. With this additional flight, it increases our Toronto services to eleven weekly flights.
In light of Air Canada’s published announcement of its route cancellation on the Toronto - Port of Spain route after August 31st 2008, Caribbean Airlines will ensure that additional capacity is introduced and maintained to meet market needs now and in the future.
We are once again demonstrating a unique capacity to put the needs of our customers first, even in light of the unprecedented challenges for the industry. As a result, we are proud of the fact that within 24 hours of Air Canada’s decision to cease service, we have responded by offering extra capacity with competitive all inclusive fares. This underlies the strategic importance of Caribbean Airlines in ensuring that our customers can count on reliable and sustainable service to the Caribbean and beyond. -
Port of Spain, June 11, 2008
Caribbean Airlines Cargo Announces Third Freighter ServiceHard on the heels of the launch of new passenger flights to South Florida, Caribbean Airlines has now further augmented service to that market with the addition of a new “third” cargo service to Trinidad from Miami starting today June 11th - the air cargo hub of the region. This is in direct response to an increased demand for cargo airlift between Trinidad and the United States.
With the addition of this service, Caribbean Airlines Cargo now operates three services per week with leased wide bodied air-freighters, each with a capacity in excess of 40 thousand kilograms. Two freighters currently fly from Miami to Trinidad via Barbados returning non-stop to Miami on Tuesdays and Fridays, while the Airline’s new third service flies non-stop to Port-of-Spain from Miami and back on Wednesdays.
The new service is scheduled for an early departure from Piarco International Airport which ensures that fresh goods and produce can be delivered rapidly to Miami during business hours. This third freighter underscores the Airline’s growing role in the air-freight industry between Trinidad & Tobago and the United States.
Caribbean Airlines has responded to the needs of our customers who have expressed a desire to see an increase in our freighter service to the US as they depend on our reliable and punctual service as well as our expertise in handling cargo. The Airline has also enhanced the Cargo service, offering customers the option to track their shipments online from the comfort of their office or home through our tracing and tracking application.
The launch of our third freighter today and the facility to offer an enhanced service is an exciting time for Caribbean Airlines and our Cargo clients. - Port of Spain, April 04, 2008
Caribbean Airlines Expands to Fort LauderdaleCaribbean Airlines announced today that it is expanding its service to Florida with the addition of four weekly flights to Fort Lauderdale. The new route will be launched on May 22nd 2008, offering more flexibility for service to South Florida. Caribbean Airlines is the only carrier servicing both Miami and Fort Lauderdale International Airport from Trinidad.
The new network expansion will allow Caribbean Airlines to better cover South Florida and offers more options and flexibility to customers. In addition to the new 4 weekly flights to Fort Lauderdale, the airline continues to offer daily service to Miami’s newest facility, the state-of-the-art Terminal J. “Caribbean Airlines understands that the traveling public wants reliability, options and flexibility”, says Caribbean Airlines’ CEO, Philip Saunders. “By going to Fort Lauderdale, we are truly the natural first choice for passengers traveling to South Florida, offering the best performance and value for money of any other carrier servicing the route”.
Caribbean Airlines recently announced that it will start operating three daily flights to New York City on July 1st 2008 and will offer 9 flights per week to Toronto, Canada from April 15th 2008. The airline offers more flights from Trinidad to Canada or the US than any other carrier. -
Port of Spain, March 20, 2008
Caribbean Airlines offers 3 daily flights to New York this summerCaribbean Airlines announced today that it is further expanding its service to New York City with the addition of a third daily service from July 1st 2008. Caribbean Airlines will launch its new t flights to JFK airport with a Boeing 737-800 aircraft, bringing our fleet to 7 aircraft of that type. Tickets are now available for purchase.
Responding to increased demand for its reliable service, the airline expects high loads for the summer season on all its flights. Caribbean Airlines is already offering 2 daily flights to the Big Apple and is the premier carrier to New York with more services than any of its competitors. “By offering unbeatable value for money, reliable passionate service and one of the best in-flight experiences in North America, we’ve managed to rapidly gain market share in New York City” says Caribbean Airlines CEO, Philip Saunders. “The addition of a third daily flight will offer more flexibility, a betters chedule and choice to travelers as well as a greater choice of connections in Port-of-Spain to other Caribbean and South American destinations as we develop our network”.
Caribbean Airlines additional flight to New York will depart Trinidad at 0905 and arrive in New York at 1405. It will leave New York an hour and 40 minutes later at 1545 and land in Port-of-Spain at 2040.
Caribbean Airlines also announced that it will offer 9 flights per week to Toronto, Canada from April 15th 2008. The airline offers more flights from Trinidad to Canada than any other carrier.
Details of the Caribbean Airlines New York schedule during the summer peak period are as follows:
Toronto schedule details are as follows:
- Port of Spain, March 19, 2008
Caribbean Miles announces new Miles partnerCaribbean Airlines’ frequent flyer programme, Caribbean Miles has launched a new partnership with the Intimate Hotels of Barbados Group. The agreement was finalised at the Dover Beach Hotel in St. Lawrence, Barbados this week with six properties from the Intimate Hotels group signing contracts to host an earn and burn miles relationship.
The participating properties are All Seasons Resort – Europa, Dover Beach Hotel, Golden Sands Hotel, Nautilus Beach Apartments, Pirate’s Inn and Rostrevor Hotel. All will offer miles accrual to Caribbean Miles members at a rate of 1 mile per US$1 spend at their property. All the properties will also offer redemption of miles which means that members may now use their miles for free stay at the properties.
“The new partnership is keeping in line with Caribbean Miles’ goal to be the number one frequent flyer programme in the region”, said Caribbean Airlines’ Director of Marketing Francois Pariseau. “In launching this initiative we are giving our members more opportunities to earn and redeem miles, bringing greater value and rewarding them for their loyalty.
” The Intimate Hotels of Barbados was established in 2000 and consists of 48 small (fewer than 75 rooms) independent, locally owned properties throughout Barbados. Through the Intimate Hotels of Barbados Group, these small hotels have joined forces in a cooperative venture to achieve sustainable growth in product and service quality, through the facilitation of marketing and management services. “Intimate Hotels is pleased to partner with Caribbean Airlines, the region’s premier airline, in an effort to generate more revenue for both entities” says Gayle Headley-Lowe - Executive Director, Intimate Hotels of Barbados.
Other Intimate Hotels Barbados properties will be joining the partnership in the near future. Both parties will benefit from cross marketing opportunities and joint ventures. More information in the partnership can be found on the Caribbean Airlines’ website caribbean-airlines.com. - Port of Spain, February 20, 2008
Caribbean Airlines Starts New Flights to VenezuelaCaribbean Airlines announces today that it is expanding its network to South America with the introduction on March 9th of a new non-stop flight to the Venezuelan capital, Caracas. The new daily service is the first network expansion since the airline started operating on January 1st 2007.
The daily non-stop flight will be serviced by a Dash-8 aircraft with a schedule built to provide excellent connection time in Port-of-Spain for passengers wishing to continue their journey to New York City and Toronto. The 70 minutes flight will include Caribbean Miles accumulation and rewards, web check-in, on board refreshment and the reliable and warm service that Caribbean Airlines’ customers are now accustomed to on all our routes.
“Caribbean Airlines is proud to add a new route to South America with its first flight to Caracas in March”, says Caribbean Airlines’ CEO Philip Saunders. “This is a new milestone in our strategy to fully utilise Piarco International Airport as a hub linking North and South America and to further strengthen our position as the airline of choice in the region”.
The daily Caracas flight departs Piarco International Airport at 0705 and arrives in Caracas at 0815. On its return journey it leaves Caracas at 0855 and lands in Piarco at 1105. Operations are planned to commence on March 9th and the flights are opened for sale. Caracas is the third destination served by Caribbean Airlines in South America. The airline already flies to Georgetown in Guyana and Paramaribo in Suriname.
Customers are encouraged to visit caribbean-airlines.com or contact the Airline’s Reservations Department or their Travel Agent for further information. - Port of Spain, November 16, 2007
Caribbean Airlines Prepare for Christmas and Carnival SeasonsCaribbean Airlines announced today that it will be adding additional flights throughout its network to respond to higher demand and accommodate passengers traveling during the peak Christmas and Carnival seasons.
Flights will be added on all North American routes as well as Kingston, Jamaica. Two flights a week will be added to the normal New York schedule resulting in 13 flights a week while Toronto frequencies increase to 10 a week with the addition of two additional services per week. Toronto flights will be serviced by usual two class configuration aircraft while the extra New York services will operate in an all economy configuration.
Caribbean Airlines will also add new non-stop flights from Port-of-Spain to Kingston before and after Christmas and Carnival giving customers more choice and options during these seasons. These non-stop services will complement the daily scheduled flights to Kingston. Additional non-stop services will be added before and after Christmas and Carnival on the very popular Miami route.
“Caribbean Airlines has anticipated the travel needs of our customers during these peak travel periods and we have tailored our flight schedule to offer additional services to facilitate convenient and effortless movement throughout our network.” stated Director Network Management, Dayanand Birju.
“Early indications already show that both Christmas 2007 and Carnival 2008 will be very busy periods for travel. By proactively planning and adding this incremental capacity, Caribbean Airlines is ensuring that all travelers can benefit from its superior service and will allow everyone to join in the festivities at their preferred location”, added Birju.
Customers are encouraged to visit caribbean-airlines.com or contact the Airline’s Reservations Department or their Travel Agent for further information. - Port of Spain, October 09, 2007
Caribbean Airlines out performs industryCaribbean Airlines announced today that in September it outperformed Industry Standards in on-time performance and luggage claims. The airline averaged a 91% on-time performance across its international network.
Caribbean Airlines maintained a perfect score of 100% of its flights leaving on-time for 10 days of the month. Since the beginning of the year, Caribbean Airlines maintained an 84% on-time performance. The United States Bureau of Transportation Statistics indicates that airlines operating in the US had an average on-time performance of 72% in the first three quarters of the year. “Our on-time performance is a clear indication of the operational success of Caribbean Airlines” says Executive Vice-President, Operations, Captain Ian Brunton. “Leaving on-time allows us to make best use of connections with other carriers, to increase customer satisfaction and to maximise revenue”.
‘On time’ is defined, in accordance with normal industry standards, as departure within 15 minutes of scheduled departure time.
Caribbean Airlines is also an industry leader in luggage performance ensuring passengers can be certain they will receive all their belongings on arrival at their destination. Since January the airline has received less than 1 claim per thousand passengers carried. Official data provided by governments show that North American performance averaged 8 claims and European 16 claims per thousand passengers.
The September performance is followed by a strong operational performance in the first days of October where Caribbean Airlines is achieving above 95% on-time performance. The airline is consistently working on improving its performance and appreciates the efforts made by its customers to arrive at check-in and at departure gates on-time. Passengers using web check-in are also processed more rapidly ensuring a quicker access to their gates and ultimately helping the airline’s on-time performance. - Port of Spain, September 19, 2007
Caribbean Airlines to operate & Administer AirbridgeCaribbean Airlines announced today that it has acquired all the outstanding shares in Tobago Express and will be commencing operational management of the airbridge under its code from 1st October 2007.
Under new management the airbridge will maintain the present schedule with the current fleet and the ongoing support of Caribbean Airlines’ Boeing 737-800 aircraft at times of high demand. The airbridge will continue to be regulated by the Government of Trinidad & Tobago.
Tobago Express employees will receive statutory severance packages and offered new and enhanced 3 month transition contracts with Caribbean Airlines. During this time Caribbean Airlines will work with its employees and customers to design the optimum airbridge service. Following this, staff will be given opportunities to join Caribbean Airlines’ permanent ranks.
“Caribbean Airlines plans to offer seamless connections between the islands for local and international travelers, making the destination part of its network” says Caribbean Airlines CEO Peter Davies. “Our schedule will also link other carriers landing in Port-of-Spain to Crown Point bringing more visitors to Tobago”.
Caribbean Airlines is committed to bringing the same on-time performance and customer service levels it delivers to its current customers. It has already developed check-in capabilities, online booking and payment solutions for both customers and travel agents and plans to enhance the overall airport experience.
“We will aim to have a seamless transition for our customers and business partners,” adds CEO designate, Philip Saunders. “We are convinced that by concentrating on improving distribution processes and customer service we can build the foundation for the future sustainability of the airbridge”
The route will benefit from being part of the global distribution system used by Caribbean Airlines, giving International travel agents access to the route seat availability and opportunities to sell the destination to their clients on a global basis.
Caribbean Airlines will service all flights between Trinidad and Tobago in the most efficient and professional manner in which it currently operates its entire network. - Port of Spain, September 05, 2007
Caribbean Airlines Appoints New CEOCaribbean Airlines announced today that a new CEO, Mr. Philip Saunders has been appointed and will be starting his new role on October 1st, 2007. He will replace Mr. Peter Davies who will continue to be involved with Caribbean Airlines, acting as Strategic Advisor to the Board.
Since the launch of the Task Force in the summer of 2005, under the Chairmanship of Mr. Arthur Lok Jack, the airline industry of Trinidad & Tobago has undergone substantial change. The Task Force was established to meet specific challenges in building a sustainable industry, and this resulted in the closure of BWIA and the launch of Caribbean Airlines. After 7 months of operation, under the stewardship of Mr. Davies, Caribbean Airlines has established a reputable position in the market following a successful summer period with record numbers of passengers.
“The airline has established a strong footprint in the market place and has performed well against additional competition” says Mr. Arthur Lok Jack, Caribbean Airlines’ Chairman. Given this strong position, Caribbean Airlines is now able to begin implementing the next phase of its development. This will require careful planning as the Company intends to grow and operate to more destinations with additional aircraft. It is also developing valuable relationships with other carriers to ensure worldwide coverage benefiting the people of the Caribbean.
Mr. Philip Saunders is well equipped to lead Caribbean Airlines’ growth in this next phase. He served as Vice President Commercial at Star Alliance, the world’s largest airline alliance, and in senior management positions at British Airways, as well as providing the commercial direction to achieve the turnarounds at SN Brussels Airlines in Belgium and Deutsche BA in Germany.
Caribbean Airlines is aiming to benefit from the growth in business and leisure travel and will fulfill the wishes of the people in providing the most comprehensive and cost effective airline operation in the region. - Port of Spain, September 20, 2007
Kingston, Jamaica Office RelocatedEffect 24th September 2007, our Caribbean Airlines Sales and Ticketing office located at 33 Tobago Avenue, Kingston 5 will be closed. We are relocating to the Normal Manley International Airport, Kingston, Jamaica.
For reservations please call 800 744 2225 (toll free)
- Port of Spain, August 16, 2007
Caribbean Airlines Opens New Office at Nicholas Tower, Independence Square, Port-Of-SpainCaribbean Airlines today announced the opening of its new offices at Nicholas Tower, Independence Square, Port-of-Spain.
The new downtown space will accommodate the Caribbean Airlines Ticket Office which was previously at the Airline’s Sunjet House, Edward Street location. Boasting state-of-the-art technology such as internet kiosks for ticket booking and online check-in, the 2000 square feet office space is ultra modern and provides customers with savvy surroundings, complete with efficient, friendly staff. All services, including Caribbean Miles and Club Caribbean, will be offered at the new location. The office will also provide space for all Caribbean Airlines’ sales teams including its corporate and regional sales desk.
The Nicholas Tower office expands Caribbean Airlines’ ability to offer airline ticket sales and services to its fast growing base of customers from a more central and accessible location, in the heart of the city.
“We have seen significant growth in our customer base and level of interest in our travel products, and we are committed to offering our customers a reliable, enhanced travel experience. With that commitment, we are expanding the availability of our technological resources to our passengers. The Nicholas Tower office will allow us to deliver superior sales and state-of-the-art travel support systems to our customers and to our growing prospect base in the region.” states Peter Davies, Caribbean Airlines CEO.
The new location will provide annual savings in the range of US$100,000 yearly for the Airline. It will also offer added productivity potential and a window for additional sales. Customers will experience an improvement in service delivery and an environment that reflects the Airline’s new brand and image.
The new Caribbean Airlines office is located at: Caribbean Airlines
Ground Floor Nicholas Towers
63-65 Independence Square
Port-of-Spain - Port of Spain, August 02, 2007
Advisory for In-Transit Passengers Arriving into Trinidad From GuyanaCaribbean Airlines would like to inform all passengers traveling from Guyana, transiting in Port-of-Spain that the Airport Authority of Trinidad & Tobago (AATT) has advised of additional security measures applicable to in-transit passengers entering Piarco International Airport.
The following security measure imposed by AATT will take immediate effect for all passengers whose journey does not end at Piarco International Airport and require transferring between flights:
• All duty-free liquor or any liquids in excess of three fluid ounces obtained before clearing security check points at Piarco International Airport must be processed as hold (check-in) baggage and carried in the hold of passenger aircraft departing Trinidad.
All passengers traveling on International airlines are subject to these regulations without exception. Caribbean Airlines regrets the inconvenience these regulations impose on our passengers but accepts that they are an essential safety requirement set by the AATT.
To comply with the regulations and avoid having to destroy duty free items, Caribbean Airlines has dedicated a Security Agent for each Guyana-originated flight to collect transit duty-free purchases and transport them back to the aircraft cargo compartment.
Passengers are asked by the AATT to comply with the mentioned restriction and are advised to contact their local Caribbean Airlines reservations department and/or Travel Agent for additional information on restrictions and security measures for International travel. - Port of Spain, June 28, 2007
Caribbean Airlines Joins the Sunshine AwardsCaribbean Airlines announced today that it is partnering with the Sunshine Awards in the spirit of promoting Caribbean culture abroad. The 19th Awards Ceremony is scheduled for Sunday October 28th 2007 in New-York City.
“Caribbean culture is the main flag bearer of the region and is recognised and known worldwide” says Caribbean Airlines’ CEO, Peter Davies. “As we strive to become the region’s carrier of choice we can only learn from the successes of the vibrant, ever-evolving music, writing, poetry and other forms of art”.
Caribbean Airlines is looking at building a partnership with the event and helping raise awareness of the region’s culture through its onboard magazine, Caribbean Beat, its customer’s newsletter, and other form of communications.
“I am confident that our organisations, the Sunshine Awards and Caribbean Airlines, will gain mutual benefits from our partnership and collaboration in promoting the rich and diverse artforms of the Caribbean region,” says Gilman Figaro, co-founder of the Sunshine Awards. “It is in this context that I am pleased to announce that Caribbean Airlines is now the Official Airline of the Nineteenth Annual Sunshine Awards.”
The SUNSHINE Awards® was founded in 1989. The programme is designed to recognise, honour and pay tribute to the creators, performers and promoters of Caribbean music, art, poetry, dance and culture. Special features of the programme are the SUNSHINE Awards Hall of Fame® also established in that year and the SUNSHINE Awards Student Recognition Programme® started in 1998.
Since its launch on January 01 2007, Caribbean Airlines is proving to be a leader in customer service and reliability in the airline industry. Customer surveys and operational statistics clearly indicate that Caribbean Airlines has developed and implemented processes that make it a leader in customer service and reliability. We are delivering on our promise to bring the warmth of the islands to each of our customers by achieving on-time performance, value for money prices, and safe, reliable and welcoming service. - Port of Spain, June 13, 2007
Caribbean Airlines Offers CarbonneutralCaribbean Airlines has embarked on a leading-edge initiative to provide sustainable air travel, with the introduction of the CarbonNeutral® programme. In partnership with the CarbonNeutral Company, Caribbean Airlines offers passengers the opportunity to offset airline carbon emissions by investing in eco-friendly projects such as renewable energy and reforestation.
Passengers can participate in Caribbean Airlines’ quest to “go green” with the CAL CarbonNeutral® flight plan, designed in accordance with the CarbonNeutral® protocol, the leading standard and quality mark for action on climate change. Caribbean Airlines customers can visit www.caribbean-airlines.com and calculate flight emissions based on their destinations and then ‘neutralise’ them by contributing to community projects which are reducing levels of greenhouse gases released into the atmosphere.
Caribbean Airlines CEO, Peter Davies states, “Caribbean Airlines is committed to reducing the carbon impact of its flights upon the environment and we are delighted to be the first air carrier in the region to offer customers the choice to go carbon neutral. Since our launch on January 1 2007, we have achieved an 80% e-ticketing rate; with 5 interline e-ticket partners to provide paperless travel. We have also invested in installing winglets on our Boeing 737, to increase the efficiency of our aircraft and reduce the CO2 produced saving at least 4,000 tonnes of CO2 emissions this year alone. We are proud that our passengers can partner with us in choosing how their carbon offsets are applied.”
Caribbean Airlines’ support projects include the Iwokrama International Centre for Rain Forest Conservation and Development in Guyana, and the Recycling Project initiated by the Mayor of Port-of-Spain, Trinidad. Learn more about Caribbean Airlines’ CarbonNeutral® flights and other CarbonNeutral® initiatives at www.caribbean-airlines.com and www.carbonneutral.com. - Port of Spain, May 31, 2007
Caribbean Airlines adds weekend flights to TobagoCaribbean Airlines introduces new weekend flights to Tobago. The new route starting June 18th includes flights on Friday night, Saturday morning, Sunday night and Monday morning from Trinidad and Tobago return.
The new route will provide services to domestic passengers looking to visit the island on the weekend as well as provide a requested service from our North-American passengers, tour operators and travel agents looking for better access to the island.
“The demand on the route observed over the last months clearly indicated that Caribbean Airlines’ capacity was needed between the two islands” says Caribbean Airlines CEO, Peter Davies. “The added flights will not only serve the domestic demand but will also ensure that connections can be made from Toronto and New-York to Tobago and back catering to the demand of leisure markets in North America ”.
With the addition of the new route, passengers from Canada and the USA will be able to purchase tickets and connect seamlessly to Tobago. Caribbean Airlines intends to use this advantage to better promote Tobago as a premium leisure destination. - Port of Spain, May 29, 2007
Caribbean Airlines Upgrades Service for Unaccompanied MinorsCaribbean Airlines is further enhancing the travel experience with the upgrade of its Unaccompanied Minors Service, which came into effect on May 23, on all Caribbean Airlines direct and connecting flights.
This service provides unaccompanied traveling minors, between ages 5 to 11, with a Caribbean Airlines agent escort upon check-in. Unaccompanied minors (UMs) remain under the supervision of a Caribbean Airlines representative for the duration of their flight, until handed over to the care of a pre-arranged authorized guardian at the arrival city. The Unaccompanied Minors service is optional for children between the ages of 12 to 15 traveling alone. Children under the age of 5 must be accompanied by a passenger 16 years or older to be accepted under CAL’s UM care.
At Caribbean Airlines we pride ourselves in the exceptional care we take of our special passengers, and parents can rest assured that their children will be in the most capable care of our trained and professional airline staff, as safety, reliability and comfort are our priorities.
The Unaccompanied Minors Service must be requested at the time of flight booking. A service charge of U$75.00 per child, one-way is added to the ticket fare. - Port of Spain, April 23, 2007
Caribbean Airlines Outperforms the IndustryCaribbean Airlines is proving to be a leader in customer service and reliability in the airline industry. Since its launch on January 01 2007, the airline’s lost baggage rate (i.e. bags lost per thousand) has been well below that of major carriers in the United States and Europe. As at March 31st, Caribbean Airlines lost baggage rate was 0.7 for January (less than one bag lost per thousand), 1 for February and 1.6 for March.
According to the United States Department of Transport, U.S. carriers lost an average of 8.23 bags per thousand for February 2007 and the Association of European Airlines reported an average of sixteen bags lost per thousand for 2006.
“Caribbean Airlines is a customer focused carrier and this is reflected in our consistent delivery of service. The numbers clearly indicate that Caribbean Airlines has in place the processes to makes us a leader in customer service and reliability. We are delivering on our promise to bring the warmth of the islands to each of our customers by achieving on-time performance, value for money prices, and safe, reliable and welcoming service”, stated Dionne Ligoure, Manager Corporate Affairs.
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America and the United Kingdom.
Caribbean Airlines’ international gateways are New York, Miami, Toronto and London, with service to and from Trinidad, Tobago, Barbados, St. Lucia, Jamaica, Antigua, St. Maarten, Guyana and Suriname.
- Port of Spain, April 17, 2007
73 Million Caribbean Miles redeemed in Q1 2007More than 73 million Caribbean Miles were redeemed on Caribbean Airlines during the program’s first quarter of existence. The amount of miles used by Caribbean Airlines frequent flyers have been converted to over 3096 reward tickets or upgrades.
In order to offer more opportunities for its valued Caribbean Miles members, Caribbean Airlines is offering a 20% discount on several popular routes in the United States and the Caribbean to RBTT Caribbean Miles MasterCard holders. Caribbean Airlines also promises to make more seats available to frequent flyers on these routes.
“The numbers of miles redeemed during our first quarter is a clear indication of the success of Caribbean Miles. The way we have re-organized the reward rate with the possibility of redeeming miles on a one way basis is unique in the industry and provides flexibility and value to our frequent flyer members” says Francois Pariseau, Director Marketing at Caribbean Airlines.
Caribbean Miles is Caribbean Airlines’ frequent flyer program, designed specifically for persons traveling to, from and within the Caribbean. The new program was launched January 1st and has honored commitments made by Bwee Miles as well as accepted the transfer of all Bwwe miles to its account in order to offer past members the ability to reap the benefits of reward travel on the new airline. - Port of Spain, April 2, 2007
Caribbean Airlines Selects Sabre Airline Solutions’ Ramco MRO System to Achieve Efficient Maintenance, Engineering OperationsCaribbean Airlines has signed an agreement with Sabre Airline Solutions, to provide a new system for its maintenance, repair and overhaul applications and to have that system delivered via Sabre eMergo Web access.
Caribbean Airlines chose the Ramco MRO System, because of “its time to market, product superiority, hosting and the fact that Sabre Airline Solutions will be a single vendor for all our operations and MRO solutions,” said Captain Ian Brunton, executive vice president of operations for Caribbean Airlines.
The Ramco system will help Caribbean Airlines reduce operation and overhead costs while optimizing inventory, increasing operational performance and aircraft availability, and improving overall business process efficiency. It gives the airline a maintenance, repair and overhaul application that is all-encompassing and easy to use. By having the system delivered over the Internet and remotely accessed through the eMergo Web access environment, Caribbean will be able to obtain these benefits more rapidly than with a local installation.
“Our alliance with Ramco is growing stronger all the time,” said Sabre Airline Solutions product vice president Mike Douglass. “We are now engaged with them on every kind of delivery model possible: local access, local install and, now with Caribbean, ASP. It proves that we are in the right space at the right time with the right partner.
“Caribbean Airlines is the first Maxi-Merlin system customer to migrate to the Ramco system,” Douglass added. “We have around 40 current Maxi-Merlin system users today, and they can now use Caribbean’s experience with the new system to evaluate their future needs.”
Douglass also said Sabre Airline Solutions “will be providing an integrated operations solution with the Sabre Flite Control Suite for Caribbean and that supports our “market, sell, serve, operate” strategy.”
“The officials at Caribbean, an icon in the southern Caribbean, possess excellent airline knowledge — they really know their business,” said Jim Fitzgerald, global executive vice president of Ramco MRO. “In order for us to earn their trust, we had to be able to incorporate their intelligence into our solution.”
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America, and the United Kingdom. - Port of Spain, April 2, 2007
Caribbean Airlines Jazzes Up - Adds Flights for Tobago Jazz FestivalIn anticipation of increased demand for air travel between Trinidad and Tobago for the Tobago Jazz Festival April 27-29, Caribbean Airlines has added flights to serve the needs of those attending the festival. From Friday April 27 – Monday April 29, the airline will operate several 737-800 jet services, the seating capacity of the aircraft is 154.
“Caribbean Airlines is customer driven and we have tailored our schedule to meet the increased demand for air travel for the Tobago Jazz festival. We are monitoring demand very closely and will add flights based on this” stated Dionne Ligoure, Manager Corporate Affairs.
Customers are encouraged to visit www.caribbean-airlines.com or contact the airline’s Reservations Department for further information.
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America and the United Kingdom. - Port of Spain, March 26, 2007
Caribbean Airlines & British Airways Code Share Takes EffectCaribbean Airlines’ enhanced flight service between Port-of Spain, Trinidad and London, Gatwick Airport took effect on March 25 2007. These direct flights are part of Caribbean Airlines codeshare agreement with British Airways. On March 25, flight BW2900 left Bridgetown, Barbados for Gatwick at 4:40 pm. The service was operated on a Boeing 777 jet aircraft.
“Caribbean Airlines is delighted to partner with the prestigious world-class carrier British Airways, to service this important route. Our customers will reap several valuable benefits from this improved service, including increased consistency, competitive ticket prices, the comfort of traveling on a Boeing 777 aircraft, wider seats, more leg room and a range of entertainment facilities. Members of our frequent flyer program continue to be able to earn and redeem Caribbean Miles on their flights to London Gatwick” states Caribbean Airlines CEO Peter Davies.
A daily service between the Caribbean and London will continue with this codeshare. Flights will operate direct from Gatwick via Barbados, terminating in Port-of-Spain every Wednesday, Thursday and Saturday. While on Sunday, Monday, Tuesday and Friday there will be non-stop service concluding in Barbados, with a seamless connection to Port-of-Spain on Caribbean Airlines’ next generation Boeing 737. Connections to other Caribbean destinations are also available.
In addition, until May 1st, Caribbean Airlines will be operating up to 3 weekly flights to London Heathrow on its Airbus 340, giving customers a wider choice of flights to the UK during the Cricket World Cup peak season. For seat availability and further information visit www.caribbean-airlines.com - Port of Spain, March 09, 2007
Unite Caribbean Trade Show FinalThe Caribbean’s newest air carrier, Caribbean Airlines is an associate sponsor of the Unite Marketing & Promotions industrial trade show “Unite Caribbean” to be held on March 12 2007 at The Mermaid Conference & Events Centre, Blackfriars, London.
”Caribbean Airlines recognizes the significance of networking and providing opportunities to network among travel industry stakeholders. Caribbean Airlines is rooted in Trinidad & Tobago and the Caribbean, but its outlook is International. We are keen to maintain vital connections to world centers, which reflect the increasing importance of the Caribbean as a tourism and trade destination.” states CEO Peter Davies.
He continued, “from March 25, 2007 Caribbean Airlines will offer a new and enhanced flight service between Port-of Spain, Trinidad and London, Gatwick Airport. These direct flights are part of our new codeshare agreement with British Airways. Daily service between the Caribbean and London will continue. But in entering into partnership with British Airways on this route, Caribbean Airlines customers will reap several valuable benefits, among them the added comfort of traveling on BA’s Boeing 777 aircraft, with wider seats, more leg room and a range of entertainment facilities.
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America, and the United Kingdom.
Caribbean Airlines’ international gateways are New York, Miami, Toronto and London, with service to and from Trinidad, Tobago, Barbados, St. Lucia, Jamaica, Antigua, St. Maarten, Guyana and Suriname.
For further information on Caribbean Airlines and Unite Caribbean Industrial Trade Show, visit www.caribbean-airlines.com and www.unitepromotions.co.uk or contact Caribbean Airlines’ Berkeley Street Office at + [44] (0) 207 297 4830. - Port of Spain, March 08, 2007
Caribbean Airlines On-Time PerformanceCaribbean Airlines recorded a 93.9% on-time performance (OTP) for February 2007, surpassing the aviation industry standard of 85% and the airline’s January average of 92%. The 93.9% average included 13 days of 100% OTP and 5 consecutive 100% OTP days from February 5-9. 100% OTP indicates that all flights to all destinations departed at the scheduled time or earlier. The airline’s OTP average to date for March is 94.74%.
This excellence in performance is directly related to the teamwork and commitment of Caribbean Airlines employees and Ground Handling support services.
“With continued effort, focus and cooperation, Caribbean Airlines’ is fulfilling its commitment to our customers to achieve on-time performance and to deliver a safe, reliable and courteous service. We thank our customers for their support and aim to sustain our progress and make a discernible, positive difference to their travel experience. Naturally, this result could not be achieved without the hard work and dedication of Caribbean Airlines’ employees”, stated Dionne Ligoure, Director Corporate Affairs.
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America and the United Kingdom. - Port of Spain, March 07, 2007
Caribbean Airlines Offers 100 Extra Flights For Cricket World CupCaribbean Airlines has added 100 extra flights to its schedule in anticipation of the air travel needs for major regional events during March and April including Cricket World Cup and the Tobago Jazz Festival.
The airline has increased the frequency of service to several destinations including Barbados, Antigua, St. Lucia and Jamaica, both Kingston and Montego Bay. It is also operating special services to St. Kitts, Bermuda and Grenada. The seating capacity of the Boeing 737-800 aircraft being used is 154, and the additional seats on offer will be over 2500.
“Caribbean Airlines is customer driven and we have tailored our schedule to meet the increased demand for air travel at this time. Additional services to Barbados, Antigua, Jamaica, St. Lucia and the special services to St. Kitts, Bermuda and Grenada will facilitate the easy movement of large groups among the islands. We have also put on flights for the weekend of the Tobago Jazz festival” stated Dionne Ligoure, Director Corporate Affairs.
Customers are encouraged to visit www.caribbean-airlines.com or contact the airline’s Reservations Department for further information.
Caribbean Airlines was launched on January 01, 2007, to serve the Caribbean from its base in Trinidad and Tobago, the hub of the Americas, linking the twin-island republic and many other Caribbean islands with North America, South America and the United Kingdom. - Port of Spain, February 21, 2007
Caribbean Airlines VacationsThere are so many reasons for you to choose the Caribbean region and to fly with Caribbean Airlines….. Honeymoons, weddings, conferences, family vacations, golf getaways and weekend retreats to name a few.
Our package tour offering, Caribbean Airlines Vacations, are the true professionals of the region, giving you a wide range of holiday options at competitive prices. We make sure that everything is taken care of in your package and we can advise you on all the options available to you. Our holiday choices are ideally suited both to the needs of travellers from North America as well as those within the Caribbean. With Caribbean Airlines Vacations, you can rest assured you are taking advice from people in the know.
Whether you’re travelling to and from the US or moving around within the Caribbean, our comprehensive packages facilitate leisure as well as business needs. Remember, the Caribbean begins with Caribbean Airlines Vacations.
Please contact for reservations originating :-
N.America:
caribbean-reservations@caribbean-airlines.com
1-877-386-2942
Caribbean:
vacations@caribbean-airlines.com
Trinidad, St. Maarten and Suriname (1-868– 625-7200)
Tobago (660-7200)
Caribbean (Antigua, Barbados, Guyana, Jamaica, St. Lucia)
800-744-2225 - Port of Spain, January 31, 2007
CARICOM Special Visa RequirementsA special CARICOM visa will be required for entry into Antigua and Barbuda, Barbados, Dominica, Grenada, Guyana, Jamaica, Saint Lucia, St. Kitts and Nevis, St. Vincent and The Grenadines, Trinidad and Tobago, from February 01 to May 15, 2007. Further details on this are attached for your information. more
- Port of Spain, January 29, 2007
Caribbean Airlines Check-in FacilityCaribbean Airlines has launched its new web-based check-in system. The technology allows passengers to check-in for flights and print boarding passes from the comfort of their homes, offices or anywhere there is an internet connection. The Caribbean Airlines web check-in facility enables passengers to eliminate lengthy airport queues and check-in lines. With the pre-printed boarding pass, passengers may proceed directly to the Boarding Gate on arrival at the airport.
“This new service is available to passengers holding confirmed electronic tickets to Caribbean destinations, and allows check-in via the Caribbean Airlines website, www.caribbean-airlines.com, within 48 hours and up to 4 hours prior to scheduled flight departures. As the system is rolled out, passengers traveling to all Caribbean Airlines destinations including North America and Europe will also be able to utilize the web check-in facility. The launch of the web check in system, is just one way Caribbean Airlines is demonstrating its commitment to improving passenger convenience and positively transforming air travel in the region ”, stated Manager Corporate Affairs, Dionne Ligoure.
Some of the conveniences customers will experience include:
• Simple check-in from any computer with internet access
• Option to input Caribbean Miles Number, ensuring that miles are credited to customer’s Miles account
• Seat selection
• Printing of Boarding Passes, allowing passengers to proceed directly to Boarding Gate - Port of Spain, January 01, 2007
Enjoy a new and improved fare structure with Caribbean AirlinesThe Caribbean Airlines fare structure has been dramatically improved. You will now be able to easily select the affordable trip that matches your travel needs.
Step on a Caribbean Airlines flight and you’ll feel like you’re in the Caribbean. The fare structure has been designed with this in mind and its aim is to benefit our passengers and share our warmth with you.
The fare structure has also been designed to make travel solutions more accessible to you by offering:
• More choice due to flexible fare combinations
• More value due to extended stay options and new fare change rules
• More opportunities due to permanent promotional fares being offered in both business and economy class.
Benefits for students
Caribbean Airlines offers free date changes for students. This flexibility and peace of mind allows students to put their efforts into their study rather than worry about the return home.
Benefits for senior citizens
Senior citizens receive more from Caribbean Airlines due to unbeatable discounts ranging from 10% to 15%.
Benefits for business travellers
We make it our business to offer top class business travel and now there is a choice of 3 levels of fares including a permanently discounted rate. There’s no catch. There are fares for everyone. Just book and pay early to guarantee the best deals. We also look after our late bookers.
